Groups Coordinator

1 week ago

Lancaster Terrace London W UK, United Kingdom Reservations Full time £27,540 - £33,000 per year

Join the team that Always Cares

Are you the type
of person that gets out of bed on the right side every day? If so, we would
like you to come and join us as a Groups
Coordinator (Maternity Cover) at the Royal Lancaster London, where we encourage your personal
development and growth. We are located next to Lancaster Gate tube station, and
a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Groups Coordinator (Maternity Cover) are:

Annual
earnings up to £33, £27,540.00 base salary + non-contractual tronc)

·
Pension scheme with
company contributions

·
50% discount in all our
restaurants and Spa's across our properties

·
Team member and
Friends & Family rates across our properties

·
Complimentary stay
after passing probation

·
Extensive discounts on
our benefits platform

·
Access to private
medical insurance

·
Support through development plans, apprenticeships and world-class
management development programmes including educational sponsorship to be the
best you can be

·
Interest free season
ticket loan

·
Employee Assistance
Programme - 24/7 online GP, mental health support and virtual wellbeing

·
Bike to work scheme

·
Recommend a Friend
incentive

·
Complimentary laundry

·
Free meals on duty

·
Opportunity to join our taskforces to contribute to the business
focuses, community and environment

·
Employee recognition schemes and Social Committee
events including gala dinners and much more

We are currently
looking for a passionate Groups
Coordinator (Maternity Cover), to join our Reservations
Department on a permanent basis, with an immediate start to join us in consistently
delivering memorable moments and five star service to our guests and each
other. It is important to us that everyone in the team brings positive energy
to support our happy and fun environment, as we strive to build a community of
diverse backgrounds and life experiences, where we care about careers and not
just jobs.

As a Groups Coordinator (Maternity Cover), your main duties and
expectations for the role will include:

·
To provide
a courteous and co-operative service to clients and other departments at all times

·
To deal with
all enquiries promptly and efficiently within an 8-working hour response time, or
the designated time span

·
To assist
with quotes on all group and incentive related enquiries and be responsible for
converting business within the parameters set by the Revenue team

·
Whenever
possible, to upsell the hotel's premium room types, promote hotel facilities
and cross- sell sister properties

·
To continuously
strive to achieve maximum reservation accuracy to ensure a world class guest
experience and accurate tracking of the business

·
To check
all accounting instructions have been agreed and ensure credit accounts exist and
have been approved when necessary

You will be required to work 40 hours
per week, on a shift rota.

We
are …

·
Best
Employer for 2021 at Springboard's Excellence Awards

·
One of
the happiest hotels in London

·
Earth
Check Silver Certified 2023

·
2
rosettes

·
Hoteliers'
Charter Approved

·
Preferred
Hotels & Resorts member

·
Top 100
in the Sunday Times Best Places to Work 2025

We are more
concerned with what's in the glass, not whether its' half full or empty, so if
you feel this Groups Coordinator (Maternity Cover) role
is for you, come and pour some happiness into yours by joining our award
winning family today

All applicants
must be legally eligible to work in the UK

  • Senior Groups

    4 days ago

    London, United Kingdom Groups and Events Operations Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders, because the possibilities for growth and learning are endless. It’s knowing that the world is yours — that you can thrive in many destinations, all while feeling part of one warm and welcoming family. **Senior Groups & Events Coordinator** **Department**:...

  • Groups & Events Coordinator

    2 weeks ago

    London, United Kingdom Groups and Events Operations Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on ajourney without borders because the possibilities of growing and training hereare endless. It is knowing that the world is yours and that you can work inmany countries. And all with the feeling that you are part of a bigfamily. **Salary at £27K // Health plan cash back // Perk...

  • Hotel Manager

    18 hours ago

    Lancaster Terrace, London W, UK, United Kingdom Royal Lancaster London Full time

    Join the team that Always CaresAre you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Hotel Manager at the Royal Lancaster London, part of The Landmark Collection where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short...

  • Hotel Manager

    1 week ago

    Lancaster Terrace, London W, UK, United Kingdom Executive Office Full time £40,000 - £80,000 per year

    Join the team that Always CaresAre youthe type of person that gets out of bed on the right side every day? If so, wewould like you to come and join us as a HotelManager at the Royal Lancaster London, part of The Landmark Collection wherewe encourage your personal development and growth. We are located next toLancaster Gate tube station, and a short distance...

  • Groups & Events Planning Coordinator

    4 days ago

    London, United Kingdom Groups and Events Operations Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. ***Salary package: £27,000**// Hotel discounts //...

  • Hospitality Group Coordinator

    2 days ago

    Lancaster, United Kingdom Manor Inn Holdings Full time

    Manor Inn Holdings is looking for a hospitality group coordinator/ management assistant to represent the owners interests when they themselves cannot be physically on site. The role will include taking instructions and reporting directly from the owners and liaising with relevant manger and key workers at three separate pubs and hotels. Collecting trading...

  • Activities & Lifestyle Coordinator

    2 weeks ago

    Chase Terrace, United Kingdom Avon Search & Selection Full time £22,000

    Vacancy: Activities & Lifestyle Coordinator Salary: £22,222.20 Benefits Bonus (35hr Contract) Location: Burntwood Get paid to have FUN ! We're seeking a professional, bubbly and creative individual who is looking for a rewarding opportunity as an Activities & Lifestyle Coordinator within an exclusive Elderly Retirement care centre in Chasetown.Please double...

  • Groups Coordinator

    6 days ago

    London, United Kingdom Reservations Full time

    Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a **Groups Coordinator **at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from...

  • Groups Coordinator

    1 week ago

    London, United Kingdom St Giles Hotels Full time

    We are looking for a **Groups Coordinator **to join the Reservations Department at the St Giles Hotel London. As a Group Reservations Coordinator, you will be: - Providing a courteous, efficient and high standard service to all group guests and hotel departments at all times. - Creating and managing group bookings in Opera system, entering all the data and...

  • Events and Groups Planning Executive

    1 week ago

    London, United Kingdom Central Groups London M&E Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...