Client Advisor

1 week ago

Lancaster, United Kingdom Guru Careers Full time

A Customer Care Client Advisor / Customer Service Advisor is needed to join a Law firm who specialises in financial litigation. Working at the forefront of the business, expect to progress your career liaising and advising customers on their claim.

Founded in 2019, this innovative law firm seeks to fill the void that exists in the legal sector to support and gain positive outcomes for clients. Based in Lancaster, they operate a talented, tight-knit team that has a clear focus on the client journeyand translating complex processes into something that feels simpler and more accessible. Due to consistent growth, they now have an opportunity for Customer Care Client Advisor / Customer Service Advisor to provide clients with a 1st class service.

Joining as a Customer Care Client Advisor / Customer Service Advisor you will deliver fantastic customer support over the phone. On a day-to-day basis you will speak to new and existing clients, collect missing claim information, follow call scripts / flows,advise clients on key information, update clients on the process (timescales, fees & paperwork required), send Client Care Packs, guide clients through the process and much more. In short you will be a brand champion, supporting customers by going the extramile to ensure problems and queries are dealt with swiftly.

**To qualify...** You should be a Customer Care Client Advisor / Customer Service Advisor / Customer Support Executive / Client Support Advisor or similar with a CV that demonstrates:

- Excellent communication skills (particularly your telephone manner)
- Previous customer service experience
- The desire to learn and progress
- A positive and friendly attitude
- The ability to build rapport over the phone
- Organisational and time management skills

This opening presents an excellent opportunity for a dynamic, communicative, self-motivated, and energetic Customer Care Client Advisor / Customer Service Advisor to progress their career within a friendly team. In return you can expect full training, pension,access to a gym, career progression, flexible hours, company events, prizes and much more.

  • Service Advisor

    14 hours ago

    Lancaster, United Kingdom First Military Recruitment Full time

    Overview First Military Recruitment are currently seeking a Service Advisor on behalf of one of our clients. You’ll support customers every step of the way, from booking in, through progress updates to collection and after sales. Working closely with an experienced Workshop Controller, Mechanics and Director you’ll ensure that every customer has a great...

  • HR Advisor

    10 hours ago

    Lancaster, United Kingdom Mase Consulting Ltd Full time

    **HR Advisor - Construction** **Job Ref: 123-3049-IN** **Location: Lancaster, Lancashire** **£25K - £35K Basic + Bonus + Flexible working + Enhanced Pension + Healthcare + 25 Days Holiday + Public Holidays + Benefits** **COMPANY** My client is a global leader in the design and installation of sterile and controlled environments. They provide all...

  • HR Advisor X2

    2 weeks ago

    Lancaster, United Kingdom Fill My Vacancy Full time

    Our Client is looking to hire a HR Advisor x2. They are an award winning and inclusive Council serving a wide range of communities that reach from the coast to the mountains, including the historic City of Lancaster, Morecambe, Carnforth and related areas. HR & OD sits within Corporate Services whichalso includes Finance, Democratic Services, ICT and...

  • Independent Financial Advisor

    23 hours ago

    Lancaster, Lancashire, United Kingdom Slaiyburn Financial Planning Full time £40,000 - £80,000 per year

    Company DescriptionSlaiyburn Financial Planningis a comprehensive financial planning and wealth management firm, andis looking for an IFA from around the Lancashire area. We focus on developing long-term relationships with clients to recommend adjustments to their financial planning strategy as needed. Our goal is to help clients protect their wealth,...

  • Energy Sales Advisor

    3 days ago

    Lancaster, Lancashire, United Kingdom Navigate Power & Verde Solutions Full time $50,000 - $250,000

    Energy Sales AdvisorDepartment: SalesEmployment Type: ContractLocation: Remote - Lancaster, PACompensation: $50,000 - $250,000 / yearDescription Are you driven by the thrill of closing deals and passionate about helping businesses thrive through cutting-edge energy solutions? Join Navigate Power and Verde Solutions, two industry-leading companies that have...

  • Customer Service Advisor

    1 week ago

    Lancaster, United Kingdom Coburg Banks Limited Full time

    A highly regarded business services provider with a fantastic reputation across the Northwest is currently recruiting for Customer Service Advisors at their Lancaster HQ. The role will suit individuals who are adept at building rapport with customers andconfident they have what it takes to help business owners and senior management understand a product or...

  • Financial Solutions Advisor Registration Candidate- Quartz Hill Financial Center

    2 weeks ago

    Lancaster, Lancashire, United Kingdom Bank of America Full time $29 - $34

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our...

  • Customer Support Advisor

    2 weeks ago

    Lancaster, United Kingdom Ascentis Full time

    **Starting Salary**: £22,256 **Job Type**:Permanent, Full Time **Working pattern**: 35 hours per week, over 5 days **Working Location**: Monday-Thursday in our Head Office in Lancaster, work from home on Fridays (Flexible working options will be considered) **About the role** We are looking for an enthusiastic individual with excellent communication...

  • Conveyancing Assistant

    2 weeks ago

    Lancaster, United Kingdom LLP Legal Solutions Full time

    **Amazing opportunity to join Law Practice based in Lancaster!** **Residential / Commercial Conveyancing Assistant - Lancaster Office** **£23,000 - £25,000** **Full Time** **Monday - Friday (09:00am - 17:00pm)** **Key Responsibilities And Accountabilities** - Conduct residential / commercial property transactions from start to finish for...

  • Ifa Administrator

    2 weeks ago

    Lancaster, United Kingdom JohnstonGreer Full time

    IFA Administrator £23,000 to £28,000 plus benefits IFA Administrator required by this local wealth manager that provides advice to HNW private individuals across Investments and Retirement Planning. The team continues to grow they now require an Administrator to deal with technical and administration dutiesfor the IFAs. The firm is working on a hybrid...