Sales Support Administrator

**Sales Support Administrator**
London, WC1V (with hybrid working)
**About Us**
Escape Technology is a leading supplier of high-end technology solutions for innovators and content creators in the UK and Germany. We work with multi-award-winning film, TV, games and commercials studios, architecture firms and universities, as well as partneringwith cutting-edge technology companies across the globe.
We are more than your average reseller. We work with some of the world's best creative studios, including Industrial Light & Magic, Black Kite Studios and Sumo Digital, providing first class technology solutions and expertise in Games, Animation, Visualisationand VFX.
Due to ongoing success, we are now seeking a Sales Support Administrator to provide crucial support to our Sales Team, making it even more efficient, based at our central London office with flexibility for some home working.
**The Benefits**:

- 20 days' annual leave (plus Christmas)
- Group pension - 3% contribution from company
- Group healthcare - Vitality
- Staff rewards and recognition scheme
- Opportunities for flexible home working 2 or 3 days per week
If you are a talented administrator with a proven track record of supporting sales personnel, this is a brilliant opportunity to join our ambitious, fast-growing and well-respected company.
In this varied, exciting role, you will form the bedrock of our Sales Team whilst enhancing your sales knowledge and learning about the media and entertainment, broadcast, visualisation and creative industries.
We will provide you with full training and ongoing development opportunities and, what’s more, there is plenty of room for growth and the possibility to progress into sales account management or other sales-oriented roles.
So, if you want to kickstart your sales career with our supportive, friendly and encouraging company, we want to hear from you today
**The Role**
As a Sales Support Administrator, you will provide essential support to our Sales Team, empowering our Account Managers to sell our solutions more efficiently.
Interacting directly with customers throughout the sales process, you will provide excellent administrative support, from producing accurate initial quotations to final delivery and fulfilment.
You will liaise directly with suppliers to attain pricing and product availability information and assist and engage with customers throughout the order and fulfilment process to effectively manage expectations and provide accurate updates.
Additionally, you will:

- Build a working knowledge of our hardware and software product portfolio
- Submit orders to our Fulfilment Team, ensuring all handover information is correct
- Use Salesforce to document all customer opportunities and customer activity
- Develop astute negotiation skills and an awareness of multi-supplier opportunities
- Manage the customer facing process for our rental opportunities
**About You**
To be considered as a Sales Support Administrator, you will need:

- Experience in an administrative role
- A proven track record of supporting sales personnel in a deadline-driven, customer focused environment
- A genuine interest in the fields of media, film, TV, gaming and design
- Commercial awareness and a 'customer first’ attitude
- A detail-oriented approach
- Excellent communication skills and a superb telephone and video call manner
- Strong problem-solving skills
- The ability to work both independently and as part of a wider team
- A degree-level qualification or equivalent experience
Other organisations may call this role Sales Support Officer, Sales Support Co-ordinator, Sales Support Assistant, Sales Assistant, Administrator, Office Assistant, or Team Assistant.
Webrecruit and Escape Technology are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way toconduct business and we believe that the more inclusive our environments are, the better our work will be.