Customer Services Senior Library Assistant X2

**Location**

University of Warwick Campus, Coventry

**Department**

Information & Digital Group - Library

**Position Type**

Permanent

**Hours**

0.5 FTE, 18.25 hours per week

**Salary**

£24,044 - £26,038 pro rata

**About the Role**

We are seeking to appoint Senior Library Assistants in the Customer Services team at the University of Warwick. This is a unique opportunity to join at a pivotal moment for the Library following the transformation of our services and the launch of a new strategy. The role includes line management of Library Assistants, whilst supporting the operational delivery and development of excellent frontline customer services.

**Please see below the available shift patterns**:
Post 1 (0.5 FTE) Mon 08:00 to 14:45, Sat and Sun 08:00 to 14:30
Post 2 (0.5 FTE) Mon 13:15 to 20:00, Tues and Sun 13:30pm to 20:00.

This also applies to those weeks which include bank holidays and statutory/customary days, where you will be rostered to work as required.

Previous applicants need not apply.

**About You**

**About the Department**

It has never been a better time to join the University as we celebrate our 60th anniversary and embark on a programme of transformation. To ensure we are ready to embrace our future the University will be developing our physical and digital infrastructure and services to significantly enhance our main Library and to maximise our digital experience.

Nestled in the heart of England, the University of Warwick is a gateway to the whole of the country, offering exceptional rail and road links and only 15 mins from Birmingham International airport. With easy access to the vibrant, diverse conurbations of Coventry, Birmingham, Leicester and Oxford or the smaller heritage and arts laden towns of Stratford-upon-Avon, Leamington Spa, Warwick and Kenilworth there is something for everyone. You will also have easy access to three areas of outstanding national beauty, the Cotswolds, the Malvern Hills and Cannock Chase.

Working on campus you will have easy access to facilities such as Warwick Arts Centre, one of the largest multi-artform venues in the UK, delivering a high quality, engaging, and diverse programme of performing and visual arts, concerts, films, festivals, education and learning activities, and special events - all presented in world-class venues and spaces.

In addition, our world-class Sports and Wellbeing Hub opened in 2019. The hub houses a modern 230 station gym, a 25m 12-lane swimming pool, over 100 fitness classes and a 706sqm climbing wall.

Our campus also has huge amounts of green space to enjoy, including lakes, woodland and open fields.

With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to flexible working to help your work/life balance.

For more information, please see here.

**About the University**

Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We’re one of the world’s top universities, ranked 67th in the world and 10th in the UK*, with 92% of our research assessed to be ‘world leading or internationally excellent’**.

You'll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.
- QS World University Rankings 2024

**Research Excellence Framework 2021

**How to Apply**

**CLOSING DATE: Thursday 23rd January 2025 at 11.55pm**

Please attach a CV and cover letter.
- Your CV should include your most recent employment experience, any other relevant experience, and education history.
- Your cover letter must detail how you meet **each of**the essential criteria found in the