Head Mixologist

**Job Number** 24077175

**Job Category** Food and Beverage & Culinary

**Location** St. Pancras Renaissance Hotel London, Euston Road, London, London, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
**_
Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras Renaissance Hotel_**

Masterpiece by Design. Dynamic by Nature

The St. Pancras Renaissance Hotel is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London's landmark buildings, it is where modern lifestyle and luxury experiences create new stories built upon those from the past.

**Position Summary**: As a Head Mixologist of Booking Office 1869 at St. Pancras, you responsible for advocating and delivering a five-star beverage service to our guests and to your team members. You are responsible for supporting the wider F&B Management team with daily operational tasks and people management tasks. This includes absence management, performance reviews, recognition, training, hiring, scheduling, counselling and importantly, motivating, and coaching team members. You will represent the Bar Supervisors in their absence and uphold expectations, reputation, and service standards in all that you do. You will be required to support more senior operational tasks which include beverage ordering, CAPCON stock taking etc.

**Responsibilities**: Here's what your journey with us entails
- Advocating and maintaining an exceptionally high standard of five-star luxury lifestyle service within The Booking Office.
- Leading by example with attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
- Delivering service to your full potential.
- Maintaining the cleanliness of all Bar equipment and areas at all times and advocating this as best practice.
- Product (food & beverage), menu, operational, food hygiene, service knowledge is essential, and you are responsible for ensuring your team members also have this knowledge.
- Knowledge of the overall hotel operations is essential for this role to understand the part you play in the wider guest experience.
- Proactively learning new bar trends, skills, beverage items and bringing ideas to the table to continue drive creativity on the bar.
- Our guests must receive a consistent level of service the first, second and fifth time they visit any of our F&B outlets - you are responsible for delivering this consistency through training, coaching and regularly meeting with your team.
- Attendance at monthly departmental meetings and 1:1’s is essential for you to share the knowledge with the Bar team and wider F&B team.

**Qualifications**:

- Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
- Strong understanding of standards and procedures.
- Exceptional interpersonal and communication skills with the ability to interact effectively at all levels.
- Detail-oriented with a passion for delivering excellence in customer service.
- Knowledge of Health, Safety and Hygiene (sanitation, cleanliness)
- L2 Food Hygiene is essential this role. You should work towards achieving your NCPLH if you do not hold a certification already.

**What is in it for you**:
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

- 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
- Pension scheme participation.
- Life Assurance coverage.
- Annual Performance Review pay adjustments.
- Complimentary gym and spa access.
- Free St. Pancras Experience for you and a guest.
- Free meals while at work.
- Dry-cleaning service availability.
- Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
- 50% discount at any of the St. Pancras outlets.
- Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
- Travel ticket season loan.
- Cycle to work scheme.
- Employee Assistance Programme access.
- Comprehensive Training and Development programme participation.
- Awards and recognition celebrations, among many other benefits

**Join Our Team**:Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Renaissance Hotels, we believe in helping our guests exp