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Discharge Planning

2 weeks ago

Watford, United Kingdom East of England Ambulance Service Trust Full time

To provide proactive and responsive practical and administrative support to ensure the efficient booking of transport for non-emergency patients.
To supervise the running of day to day Patient Transport and be EEAST's on site lead managing and prioritising demand during busy periods, whilst complying with the local Acute Trusts expectations.
To focus on operationally supporting the Hospital to expedite patients home through patient transport.
The post holder will be expected to efficiently liaise with internal teams at the hospital and the Non-Emergency Control room

To support you in the role you will need to undertake a 3 week course, involving 2 weeks clinical training and 1 week driver training to enable you to support service delivery when required and also be qualified in the role to conduct home access assessments, patient mobility assessments to ensure we provide the right transport and get them home safely. You will be required to pass all elements of the clinical & driving course to enable you to undertake the role.

We are looking for a Discharge Transport Coordinator to work part time Mondays & Tuesdays 0700 - 1900hrs (some flexibility during annual leave may be required). The role is to provide proactive and responsive practical and administrative support to ensure the efficient booking of transport for non-emergency patients travelling to/from healthcare settings.

To supervise the running of day to day discharges and be EEAST's on site lead managing and prioritising demand during busy periods, whilst complying with Hospital Site expectations.

To focus on operationally supporting the Hospital to expedite patients home through patient transport.

The post holder will be expected to efficiently liaise with internal teams at Hospital and the Non-Emergency Control room.

Alert appropriate colleagues within both the hospital and EEAST organisation to anticipated difficulties relating to transport for patients being discharged or transferred and assist in resolution of the same.

We deliver the patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, north and west Essex.

**Our vision is underpinned by four goals**:

- Be an exceptional place to work, volunteer and learn
- Provide outstanding quality of care and performance
- Be excellent collaborators and innovators as system partners
- Be an environmentally and financially sustainable organisation

We will aim to make the Trust a place where all who work and access our services are free from all forms of discrimination and where the diversity of our staff patients, visitors and service-users is recognised as a key driver of our success and is openly valued and celebrated

The post holder will be an integrated member of the transport team, maintaining the crucial link between ED, Acute Care Units, wards, clinics and the site team.

Please see attached Job Description and Person Specification for further information on the role.