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Customer Liason and Repair Advisor

2 weeks ago

Ipswich, United Kingdom Gallagher Bassett International Full time

**Customer Liaison and Repair Advisor**
- Based within our Ipswich waterfront office, you will be first point of contact for our policy holders, drivers and third parties to arrange and coordinate their repair journey and policy validation_
- This role is ideal for individuals looking to start a career within the insurance industry, as personal development and role progression is firmly at the centre of the organisation._

**Primary Responsibilities**:

- Validation and acknowledgement of new claims,
- Provide exceptional customer experience throughout the repair or total loss journey
- Ability to work alongside different Gallagher Bassett departments, enhancing technical knowledge

**Essential Skills**:

- Can effectively communicate with others, both written and oral.
- Ability to update claims system.
- Displays enthusiasm and commitment, willing to own problems and take responsibility for own actions.

**Why Gallagher Bassett?**

As the premier multiline claims services provider in the world we help people, companies and organisations around the globe improve their claims experience. Gallagher Bassett are a Third Party Administrator, providing claims and risk management services on behalf of our clients within the Commercial and Local Authority Sectors.

We have a number of departments within Gallagher Bassett, enabling you to progress your career in whichever direction you desire.

At Gallagher Bassett, we are proud of our company values; we value our people as our most important asset. We invest substantially in training and provide long-term career opportunities, to ensure that our employees are equipped with the knowledge and skills to perform at their best.

By joining Gallagher Bassett, you are joining a global organisation who will present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.

**What can Gallagher Bassett offer you?**
- Fully funded Qualifications, and Learning and Development Courses
- 25 Days Annual Leave, Plus Bank Holidays
- Pension Package
- Subsidised Gym Membership
- Life Assurance
- Group Income Protection
- Gallagher Benefits Choice Portal
- Employee Stock Purchase Plan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Free flu jabs
- Gym membership
- Life insurance
- Private dental insurance
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

Reference ID: 94612