Call Centre Agent

2 weeks ago


Glasgow, United Kingdom Kura Full time

CallCentre Agent

We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service

**Salary**

£20,592+

**Role details**

We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts are Monday to Friday, and some roles feature answering live chats as well as taking inbound and outbound calls.

In this role you will handle customers within one of the following business streams:

- Energy
- Life Insurance
- Auto insurance
- Broadband/Mobile
- Financial Services
- Healthcare
- Charity

You will receive full paid training on our systems, products, and call handling.

**Requirements**:

- Six months of experience in call centre, customer experience, retail, hospitality, or sales
- Ability to adapt and learn
- Communication and listening skills
- Computer literacy

**Responsibilities**
- Assist customers via inbound and outbound telephone calls
- Build rapport with empathy and care
- Offer the right product to suit needs
- Achieve assigned key performance indicators / targets
- Navigate between different computer systems

**Benefits**
- Pay Advance
- Referral programme
- Sick Pay
- Maternity Pay
- Bonus Pay
- Employee Assistance Programme
- Cycle to work scheme
- Employee Discount
- Store Discounts

**Next steps**

**Salary**: From £20,592.00 per year

Schedule:

- Day shift

Work Location: One location


  • Call Centre Agent

    6 days ago


    Glasgow, United Kingdom Kura Full time

    Job Details: **Call Centre Agent** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Salary**: £20,592+ Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for...

  • Call Centre Agent

    4 days ago


    Glasgow, United Kingdom AQUI DEVELOPMENTS LIMITED Full time

    **Join a vibrant, fast-growing team where no two days are the same!** We're looking for **enthusiastic Call Centre Agents** to represent a wide variety of respected clients across multiple industries. Whether you’re building a long-term career or looking for flexible work, we’ve got full-time and part-time opportunities with **immediate starts**...

  • Call Centre Agent

    4 days ago


    Glasgow, United Kingdom Kura Full time

    **Call Centre Agent** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service **Salary** £20,592+ **Role details** We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer...

  • Call Centre Agent

    2 days ago


    Glasgow, United Kingdom Exclusive FM Full time

    **Position: Call Centre Agent** **Salary: £20,500.00 per annum** **Location: Glasgow Head Office / Working from Home** **Hours: 37.5 hours per week working 5 days out of 7 days** **Hours of work: Shifts are between 7 am and 10 pm** We are advertising this Call Centre Agent role on behalf of our client ‘City Facilities Management’. City FM was...

  • Call Centre Agent

    2 days ago


    Glasgow, United Kingdom Perfect Career Full time

    **Position: Call Centre Agent** **Salary: £20,500.00 per annum** **Location: Glasgow Head Office / Working from Home** **Hours: 37.5 hours per week working 5 days out of 7 days** **Hours of work: Shifts are between 7 am and 10 pm** We are advertising this Call Centre Agent role on behalf of our client ‘City Facilities Management’. City FM was...

  • Call Centre Agent

    6 days ago


    Glasgow, United Kingdom Wescot Full time

    Are you a Call Centre Agent working in Glasgow City Centre? Why not join our Wescot Customer Operations team as a Call Centre Agent in our Glasgow, G2 7LP office, near Glasgow Central train station. We’re looking for people comfortable working in a **targeted environment, **who are equally happy to work both on **inbound and dialler based outbound...

  • Call Centre Agent

    6 hours ago


    Glasgow, United Kingdom Kura Full time

    **Salary**: £22672 + Job Details: **Call Centre Agent** We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Requirements**: - Six months of experience in call centre, customer experience, retail, hospitality, or sales - Ability to adapt and learn - Communication and listening skills -...

  • Call Centre Agent

    6 days ago


    Glasgow, United Kingdom More Living Full time

    **Overview** **Duties** - Handle outbound calls professionally, ensuring a high standard of phone etiquette * **Qualifications** - Proficiency in English is required; is a significant advantage - Strong communication skills with the ability to articulate information clearly and concisely. - Experience in a call centre or customer service role is desirable...

  • Call Centre Agent

    2 days ago


    Glasgow, United Kingdom Kura Full time

    Salary: £20,592+ Job Details**:*Call Centre Agent* We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service. **Requirements**: - Six months of experience in call centre, customer experience, retail, hospitality, or sales - Ability to adapt and learn - Communication and listening skills - Computer...

  • Call Centre Agent

    6 days ago


    Glasgow, United Kingdom Wescot Full time

    **Call Centre Agent, Glasgow G2 7HF, a short walk from Glasgow Central Station.** **Wescot Credit Services**are on the lookout for **Call Centre Agents** to join our **TSB Banking Team**, starting **20th January 2025.** - **Salary**: starting from **£24,624**(on a 40 hrs contract). - **Bonus**: Fantastic **monthly bonus** where you could earn around an...