Retail Operations Coordinator

2 weeks ago

London, United Kingdom TASCHEN Full time

**Retail Operations Coordinator London (M/F/d)**

**Your tasks**
- Active support of the store management and their direct representation during absence
- Co-responsibility of staff scheduling, planning/controlling of business processes and preparation of statistics, reports and evaluations
- Active sales of TASCHEN publications, including Collector's Editions and photo prints
- Creating positive buying experiences through service-oriented customer care
- Establishing, maintaining, and expanding the customer base and acquiring new customers
- Support in the management and promotion of employees
- Organizing and holding book signings, book presentations and author talks
- Monitoring the supply of goods and inventory management as well as carrying out stock orders, monthly stocktaking and the annual inventory
- Responsibility for maintaining a well-kept, clean appearance of the store at all times

**Your profile**
- Experience in a similar position, preferably in upscale retail, ideally in the art and galleries sector
- Entrepreneurial thinking, a highly results-driven approach and a willingness to take responsibility
- Independent working style as well as organizational and coordination skills
- Very good knowledge of English, both written and spoken
- Strong communication skills and a positive presence
- Pronounced social competence and a feel for customers and quality service
- Confident, friendly and smart appearance
- Flexibility, reliability and ability to work in a team
- Ideally, contacts in the London art and culture scene
- MS-Office skills

**We offer**
- A creative and fun working environment with plenty of scope for developing and shaping your own ideas
- An open, international corporate culture with flat hierarchies and short decision-making processes
- A variety of tasks in a committed, dynamic team with room for personal development

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Holidays
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 28/10/2024

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