Clinical Office Administrator, Breast Surgery

Computer skills are essential and training will be given on hospital administration systems.

In return we offer opportunities for training and development, access to the NHS Pensions Scheme, work perks, NHS discounts; opportunities for flexible working and on-site childcare provision (nursery).

Support the Clinical Office Administrative Co-ordinator

To ensure clinic reports on patients (Proformas) are dealt with, sent out to GPs and filed in the patients notes for the next clinic visit

Work as part of the administrative team to ensure that clinic letters are downloaded, printed and proof read using the transcription service. Once letters are approved by clinicians, send-off (electronically or by post)

Ensure any clinic outcomes have been actioned

To use new working systems within the Clinical Office to promote an efficient service, i.e. IT fast save systems and discharge summary systems

General office duties including filing and photocopying

Sort, distribute and prioritise incoming post using judgement and experience to decide which documents are to be passed to Consultants and which may be passed to other areas for information or action

Exercise independent judgement and initiative when problems arise taking the necessary action to resolve the problems or referring to the appropriate person

Review of rejected clinic letters daily through use of Docman EDT Hub

Implement any relevant Trust and Directorate polices on behalf of the Consultant team

Competent use of Cerner after training in accordance with required departmental standards of work

Ensure that effective communication both within the Trust and between the hospital, GPs and patients is maintained

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Action results of clinical investigations within procedural guidelines

Managing own workload, prioritising as necessary

Work as part of a team and assisting with the training of new and temporary staff. Providing support and advice where appropriate, including assisting new clinicians with the use of dictation equipment until self-sufficient

Support the day-to-day organisation and management responsibilities of the Consultant, diary, arrange meetings, appointments etc.

Co-operate fully in the introduction of new technology and new methods of working as appropriate to the work of the administrative team

Through self-development, continuously update knowledge of new trends and maintain and improve knowledge and competence

Have the ability and commitment to work as a team member and be able to adhere to strict deadlines

When required assist with the investigation and compilation of responses to complaints within optimum deadlines

Demonstrate an understanding and reassuring manner when dealing with patients and their relatives

Undertake all mandatory training as required by the Trust

Any other duties relevant to the above tasks