French Wholesale Coordinator
2 weeks ago
Are you determined, enthusiastic and motivated in providing excellent customer service within the luxury wholesale sector? If so, then look no further We currently have an exciting opportunity for a Customer Service Executive that has a passion for wholesaleand logistics and is seeking for their next challenge.
The main responsibilities in this role will be looking after B2B wholesale clients within the luxury furniture industry. You'll be their point of contact when our customers need anything - and will help manage their accounts day to day.
In this role you will:
*Must speak French
*Be the main point of contact for our independent B2B customers.
*Respond to all enquiries, requests and issues from customers, and ensure these get fully resolved in an efficient way.
*Help with the admin that goes into managing our customer relationships, from arranging promotions, sending information and samples as needed and helping manage the client's product catalogue.
*Process the daily orders to our system and work with our Warehouse team to ensure goods are shipped on time - along with planning the week's shipments together with our Logistic Team.
Skills and experiences for this role:
*Someone with some experience in a sales or customer focused role.
*Understanding of logistics/import/export in the international markets
*Target driven and determined but with a strong sense of helping the customer find the right solutions for their business.
*Strong admin skills: organised, great time management and good with Excel.
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