Patient Engagement and Involvement Assistant
3 days ago
Essential Criteria Working Knowledge of word Excel and working with databases. All round good standard of IT knowledge and an ability to adapt to new process, with excellent keyboard skills. Excellent Customer service with the ability to be a good listener with and outstanding care for patients, relatives and carers. Experience of working directly with service users.
Experience in working with others and have to ability to work effectively build good working relationships and work with senior managers, clinicians and all levels of staff. Ability to be sensitive to the needs of patients, their families and members of the general public. Ability to deal sensitively with families who are bereaved or very distressed for other reasons. Ability to deal calmly with patients/relatives who may be angry or abusive or under pressure.
Able to prioritise and manage your own workload and meet deadlines. Experience of giving presentations/training sessions to large groups. Evidence of a good standard of Literacy/English Language skills. Able to work alone, as well as a part of a team.
Display confidence, assertiveness and tenacity. Able to use your own initiative, and take instruction. Excellent interpersonal skills, with accurate written English. Willingness to use technology to improve standards of care and support to patients.
Able to travel off site to meetings/events. Compassionate and non-judgemental. Car owner/driver with a valid UK driving licence. Desirable criteria Customer service experience.
Health Care background. Wide experience and understanding of work in a complex organisation. Experience of constructively questioning and challenging existing practices and attitudes in a work setting. Experience of writing reports for presentations to committees and groups.
Conflict resolution skills. Optimistic and constructive.
-
Patient Engagement And Involvement Assistant
3 days ago
Yeovil, United Kingdom NHS Full timePatient Engagement And Involvement Assistant Are you passionate about improving patient and carer experiences? We're looking for a Patient Engagement and Involvement Assistant to join our friendly and supportive Patient Engagement team. This role is key to ensuring patients and carers feel listened to and involved in shaping our services. You’ll work on...
-
Patient Engagement and Involvement Assistant
2 weeks ago
Yeovil, United Kingdom Somerset NHS Foundation Trust Full timeThis post is integral to the trust's commitment to exceptional patient and carer experience. You will participate in ensuring that people feel listened to, action is taken when things go wrong and working in partnership with patients and carers, especially those who are seldom heard to continually develop and improve our services. The ability to communicate...
-
Part-Time Patient Engagement
3 days ago
Yeovil, United Kingdom NHS Full timeA prominent healthcare provider in Yeovil is seeking a part-time Patient Engagement and Involvement Assistant to enhance patient and carer experiences. You will work on projects aimed at real-time feedback and user involvement while providing support through communication and data management. The role emphasizes creativity and organizational skills, ensuring...
-
Arts Engagement Assistant
3 days ago
Yeovil, United Kingdom Somerset Council Full time**Some key information** - **Fixed term contract until 31 March 2026.**: - 25 days annual leave and the opportunity to purchase additional leave. - Opportunity to support, promote and assist the running and delivery of creative art projects, activities and opportunities at our venues and across Somerset. **What will I be doing?** We’re working to improve...
-
Band 7 Primary Care Communications
2 weeks ago
Yeovil, United Kingdom Somerset Integrated Care Board Full timeNHS Somerset Integrated Care Board (ICB) is looking to recruit a Band 7 Communications and Involvement Lead to join the Communications and Engagement directorate. This is a unique communications and involvement role to provide expert support and guidance to our primary care services. This includes the development and implement or communications plans, and...
-
Yeovil, United Kingdom NHS Full timeA regional healthcare provider is seeking a dedicated Health Care Assistant in Yeovil to support individuals facing mental health challenges. This role involves providing compassionate care within a multidisciplinary team, assisting patients with their daily living activities, and engaging them in therapeutic interventions. Applicants should be willing to...
-
Yeovil, United Kingdom Somerset NHS Foundation Trust Full timeA healthcare organization in Yeovil is seeking a dedicated Health Care Assistant to join a mental health ward. You will engage with patients, build therapeutic relationships, and support individuals facing acute mental health challenges. This role requires effective communication and empathy as you help patients through their recovery journey. The position...
-
Patient Administrator
1 week ago
Yeovil, United Kingdom NHS Full timeA healthcare service provider is seeking a full-time Patient Administrator to support a new Endoscopy service opening in Yeovil. The role involves managing patient workflows, handling enquiries, and ensuring efficient service delivery. Candidates should have experience in customer service and good communication skills. This is a crucial position to enhance...
-
Band 5 Engagement Officer
3 days ago
Yeovil, United Kingdom Somerset Integrated Care Board Full timeNHS Somerset is looking to recruit a Band 5 Engagement Assistant to join the Communications and Engagement Directorate to play a lead role in the development and delivery of a programme of involvement and engagement for the Somerset Health and Care Strategy, Fit for my Future. We are looking for a professional, energetic and ambitious individual to join our...
-
Patient Services Advisor
5 days ago
Yeovil, United Kingdom Symphony Healthcare Services Full timeJob summary Ryalls Park Medical Centre has an exciting opportunity for a highly motivated and flexible individual to join the practice as a Patient Services Advisor on a permanent basis. The post available will be up to 15 hours per week, working pattern to be discussed at interview. The rate of pay is £11.44 - £11.70 per hour depending on experience...
