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Patient Engagement and Involvement Assistant
2 weeks ago
This post is integral to the trust's commitment to exceptional patient and carer experience. You will participate in ensuring that people feel listened to, action is taken when things go wrong and working in partnership with patients and carers, especially those who are seldom heard to continually develop and improve our services. The ability to communicate confidently with people patients, service users, carers, and colleagues is essential, using good overall communication skills. You will need excellent IT skills and the ability to quickly learn new systems.
We are looking for someone who is creative and imaginative. You will have the opportunity to participate in the success of patient experience and involvement projects across the trust including the real time patient feedback project and service user involvement projects as well as supporting the Friends and Family test, Care Opinion and other feedback tools. You will receive support and guidance from a friendly and welcoming Patient Engagement team and the role will be an opportunity for you to develop your knowledge, skills and understanding of patient and carer experience.
