Patient Engagement And Involvement Assistant
3 days ago
Patient Engagement And Involvement Assistant Are you passionate about improving patient and carer experiences? We're looking for a Patient Engagement and Involvement Assistant to join our friendly and supportive Patient Engagement team. This role is key to ensuring patients and carers feel listened to and involved in shaping our services. You’ll work on exciting projects such as real-time patient feedback, service user involvement initiatives, and supporting tools like the Friends and Family Test and Care Opinion. If you’re creative, organised, and confident in communication, this could be the perfect opportunity for you. This is a part time position working 30 hours per week. We are open to discussion about how the hours are split over the week. Main duties of the job Respond to enquiries via phone, email, and face-to-face. Support patient feedback activities and involvement projects. Coordinate and manage patient experience surveys. Analyse feedback for themes and trends and share insights with teams. Provide administrative support, including data entry, report preparation, and meeting documentation. Outreach to wards and teams to gather feedback and promote learning. You’ll join a team that values kindness, respect, and teamwork, with opportunities to learn and grow while making a real difference to patient care and experience across Somerset. About us At Somerset NHS Foundation Trust, we’re committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you’ll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS‑specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it’s a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Please see attached Job Description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr
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Patient Engagement and Involvement Assistant
2 weeks ago
Yeovil, United Kingdom Somerset NHS Foundation Trust Full timeThis post is integral to the trust's commitment to exceptional patient and carer experience. You will participate in ensuring that people feel listened to, action is taken when things go wrong and working in partnership with patients and carers, especially those who are seldom heard to continually develop and improve our services. The ability to communicate...
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Patient Engagement and Involvement Assistant
3 days ago
Yeovil, United Kingdom Somerset NHS Foundation Trust Full timeEssential Criteria Working Knowledge of word Excel and working with databases. All round good standard of IT knowledge and an ability to adapt to new process, with excellent keyboard skills. Excellent Customer service with the ability to be a good listener with and outstanding care for patients, relatives and carers. Experience of working directly with...
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Part-Time Patient Engagement
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Yeovil, United Kingdom NHS Full timeA prominent healthcare provider in Yeovil is seeking a part-time Patient Engagement and Involvement Assistant to enhance patient and carer experiences. You will work on projects aimed at real-time feedback and user involvement while providing support through communication and data management. The role emphasizes creativity and organizational skills, ensuring...
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Arts Engagement Assistant
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Band 7 Primary Care Communications
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Yeovil, United Kingdom Somerset NHS Foundation Trust Full timeA healthcare organization in Yeovil is seeking a dedicated Health Care Assistant to join a mental health ward. You will engage with patients, build therapeutic relationships, and support individuals facing acute mental health challenges. This role requires effective communication and empathy as you help patients through their recovery journey. The position...
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Patient Services Advisor
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Yeovil, United Kingdom Symphony Healthcare Services Full timeJob summary Ryalls Park Medical Centre has an exciting opportunity for a highly motivated and flexible individual to join the practice as a Patient Services Advisor on a permanent basis. The post available will be up to 15 hours per week, working pattern to be discussed at interview. The rate of pay is £11.44 - £11.70 per hour depending on experience...