Call Centre Agent
3 days ago
We are looking for hardworking and driven individuals to join our Contact Centre team in South Cerney, Cirencester.
Usay Compare is a fast paced, exciting place to work. Both a marketplace for private medical insurance and a stellar employer for progression;we have achieved 4.4 stars as an employer on Glassdoor.
We are a team that thrive on challenges, and always have honesty at the heart of our values; thus, providing a great place to work and progress.
**What we can offer you**:
- A competitive basic salary of £19,000 per annum and uncapped commission (£26k OTE), this will increase to £20,000 upon successfully passing your probation (great salary and progression opportunities)
- Full-time and part-time working hours
- Regular Bonuses and additional Performance Incentives
- 28 days holiday. We do open on Bank Holiday’s as a business, however, if you do work a Bank Holiday you can take the leave at another time to suit you.
- Friendly, fun and supportive working culture
- Full in-house training programme with continued training and development
- Contributory pension scheme and discountedPrivate Medical Insurance
- Excellent facilities, including spacious break out areas and a well-presented office
**Duties**:
- Answering inbound calls from clients who are looking to discuss their insurance needs, you will be passing them through to the correct department
- Conducting outbound calls to clients who have previously shown an interest in Private Medical Insurance, your aim is to pass these clients through to qualified advisors, who will find them the most suitable policy. For every call that is transferred andconverted into a sale, you will receive £20 - £40 commission on top of your basic monthly wage.
- Dealing with basic client queries and resolving where you can.
- We will provide you with comprehensive training and continued development to help you be successful in your role.
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