Service Desk Administrator

4 days ago


Brierley Hill, United Kingdom Pertemps Black Country Perms Full time

We are currently recruiting for an experienced service desk administrator to join a very busy service company based in Brierley Hill, with a client base UK wide our client are a growing company who are looking to expand their current Service Team. Thepurpose of the role will primarily be scheduling engineers to various tasks.
DAILY DUTIES & RESPONSIBILITIES:

- Making and receiving telephone calls and dealing with enquiries
Schedule engineers to tasks
Working with our Service desk software
SKILLS AND ABILITIES REQUIRED:

- Experience using all Microsoft Software Packages - Especially Excel
Able to work as part of a team and also work on own initiative
Good telephone manner is essential
Must be able to prioritise workload and have good organisational skills
Must be able to take instruction from the management team
9.00am to 17.00pm - Monday to Friday
20 days holiday per annum (Plus all bank holidays)
Private car parking facilities


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