Temporary Customer Service Administrator

2 days ago

Wellington, United Kingdom Office Angels Full time

**Are you available immediately and seeking temporary work for a minimum of 8 - 12 weeks?**

**Do you have excellent customer service skills? If so, look no further...**

**JOB TITLE**: Temporary Customer Service Administrator - Immediate start

**LOCATION**:Wellington(due to the location you will need to be a driver)

**HOURLY RATE**:£10.50 P/H

**HOURS**:Monday - Friday, 9:00am - 5:30pm (1 hour lunch break)

**BENEFITS**:We would love for you to join us, some of the great perks of temping through Office Angels include:

- Weekly pay
- Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area and a mindfulness section with blogs & videos
- Online timesheets
- Regular pay reviews
- A dedicated consultant as an additional layer of support

We are seeking a motivated and highly organised individual with excellent customer care skills to join a well-established and highly reputable business in Taunton. This is a temporary role to support the business through a busy period for a minimum of 8- 12 weeks starting immediately.

The main purpose of this role is to provide a high level of customer service with the willingness to always go the extra mile. You must have prior experience within a customer service role along with good IT skills and a confident and professional telephonemanner.

**KEY DUTIES**:

- Contacting customers and logging details onto the system with high attention to detail and accuracy
- Ensuring all phone calls are answered in a timely manner
- Updating the database
- Ensuring any complaints or concerns received are recorded correctly an resolved appropriately
- Reviewing documents on hold and pushing these through to the next process
- Liaising with various departments and senior team members
- Filing, scanning and achieving documents
- Other administration support

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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