Patient Care Assistant

**Hours**:
Mon-Fri
- 8hours

(Shifts 8am - 4.30pm/8.30am-5pm/11.30am-7pm)

Saturdays (8:30am - 4.30pm)

**Your role and responsibilities**

**Duties and responsibilities include**:

- Assist with reception and client care to include answering the telephone, dealing with enquiries, booking procedures, taking payments and administrative tasks.
- Infection control
- Preparing and maintaining patient accommodation
- Assisting with patient handling and restraint.
- Monitoring, recording, and providing supportive care to patients, under the direction of the Veterinary Surgeon or Registered Veterinary Nurse.
- Assisting with diagnostic techniques to include preparation of equipment, processing and/or packaging for external laboratories.
- Maintenance of theatre to include preparation of the environment and equipment and
- cleaning, packaging, and sterilisation of sterile supplies.
- Assist with the management of the pharmacy to include unpacking of orders, stock rotation and environmental temperatures.
- Previous experience is advantageous but training and support for the role will be provided including an in-house training programme and mentorship.

**Benefits**
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme

**About us**

The Village Vet practice in Potters Bar is a well-established, modern vet practise with an excellent team of vets and nurses. We pride ourselves in our friendly, professional, and compassionate approach to both you and your pet and will try our hardest to ensure that we can meet all your expectations.

At Village Vet Potters Bar, we’re proud to be an accredited silver level **Cat Friendly Clinic **and members of the ISFM (International Society of Feline Medicine).
- At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone._

**Part of an amazing global family**

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets. We are proud to count some of the finest specialists, veterinary surgeons, and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.

Linnaeus is owned by Mars, which makes us part of their 85,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in, and the security that allows us to concentrate on what we do best - caring for pets.

Our Associates are fundamental to our success, and we are proud to count some of the finest specialists, veterinary surgeons, and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

Linnaeus is an equal opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all of our associates.

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Relocation assistance
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Potters Bar, EN6 5DR: reliably commute or plan to relocate before starting work (required)

Work Location: One location