Income Officer
2 weeks ago
**Salary: £40,911** **Grade: Level 3 Zone 2** **Location: 5 Pancras Square N1C 4AG** **Contract Type: Permanent x2, FTC/Secondment - 1x 6 months and x1 10 months** **Hours: Full Time (36 hours)** **Closing Date: Sunday 27**th** July 2025; 23:55pm** **Interview Date: week commencing 4**th** August 2025** **About Camden** Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all. **What You’ll Be Doing** We have a big vision for Housing Services where we will work deep within our neighbourhoods and communities to improve our services with people who use and rely on them and we are looking for five Income Officer’s with motivation and a caring approach to help deliver this ambition. You will be providing a person-centred housing income collection service across the borough, which includes being responsible for income collection for Camden’s housing stock, managing the process from early intervention and debt prevention to initiating possession proceedings, preparing legal documents, attending court, executing warrants, and overseeing evictions. Your role will also involve responding to customer inquiries regarding housing income, identifying opportunities for early intervention to prevent arrears, and processing payments over the phone. **All About You** We’re looking for someone who is enthusiastic about our ambition to make Camden the best place to live and work. Above all, you will be passionate about ensuring that services are delivered in a relational way, with the best outcomes for residents at its heart. You are dedicated to early intervention, proactively helping residents to prevent issues and guiding them to supportive services. Understanding that safeguarding is everyone's responsibility, you take an active role in protecting residents' health and well-being, ensuring they live free from harm and abuse. Your communication style is kind and compassionate, focusing on building positive relationships within the community and addressing diverse needs. You champion equality, diversity, and inclusion, respecting various cultural backgrounds and promoting engagement among residents and stakeholders. Working collaboratively with other teams, you embody the "One Camden" ethos, ensuring that residents are at the heart of all efforts while maintaining clear and accurate records. You are adept with housing management software and have a solid understanding of housing policies and legislation. Financially aware, you make decisions that promote efficiency and effective budget management. We also require an Income Officer with specialist knowledge in dealing with unlawful occupancy cases and another Income Officer with specialist knowledge of Universal Credit. **How To Apply** **What We Offer** At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. **Inclusion and Diversity** **Asking for Adjustments** **Anonymised Application** - _in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias._
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Income Officer
1 week ago
London, United Kingdom Hamilton Woods Full timeIncome Officer 35 hours 3 months+ York/ Hybrid We are currently working on behalf of a public sector client that is recruiting for an Income Officer on a temporary basis. Office working will be required 3 days a week. There is scope for the role to transition into a permanent position within a generic Housing Officer capacity.Responsibilities of the Income...
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Income Officer
4 days ago
London, United Kingdom Hamilton Woods Full timeIncome Officer 35 hours 3 months+ Leeds/ Hybrid We are currently working on behalf of a public sector client that is recruiting for an Income Officer on a temporary basis. Office working will be required one day a week. Responsibilities of the Income Officer includes: Managing a patch of properties, providing a first-class income management and collection...
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Income Officer
1 week ago
London, United Kingdom Morgan Hunt Full timeIncome Officer Morgan Hunt are currently looking for a Income Officer in South London. This role is a 3-month ongoing opportunity to start as soon as possible. The main purpose of the role is to undertake a range of income collection duties relating to rent and service charge income; to provide a coordinated, flexible, and effective income collection...
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Income Officer
4 days ago
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2 weeks ago
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1 week ago
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6 days ago
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7 days ago
London, United Kingdom Ackerman Pierce Full timeMy client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team. The Officer will be expected to recover all debts in accordance to the councils procedures. The clientunderstands the pressures of the position and is keen to support all team members in a comfortable...
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Income Officer
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London, United Kingdom Marks Consulting Partners Full time**Marks Consulting Partners are currently looking for a Income Officer to work with one of our Housing Association clients in East London.** **What the job will be doing** - To keep debt levels within agreed targets through the proper and effective management of rent/ service charge and sub accounts. - To keep former tenant debt within agreed targets...
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Income Officer
2 weeks ago
London, United Kingdom MMP Consultancy Limited Full timeMMP Consultancy are currently recruiting for an Income Officer on a permanent basis, based in London. The Income Officer will be responsible for promoting a payment culture and managing rent arrears process across all tenures. Key Responsibilities: - Keep former and current tenant debt within agreed target through the proper and effective management of...
