Income Officer

Fixed Term (18 Months)
Full-time (34.5 hours)

**Location**: Split between home and our London Office

**Salary Range**: £26,500 - £29,500

Are you looking to progress your career in Finance? Do you have the knowledge and expertise to be an Income Officer, working within Financial Operations and be responsible for processing over £230m of income annually? If this sounds like you, then we would love to hear from you

We are striving to do everything we can to ensure that our workforce is representative of the people we support and those who support us. We advocate for being an inclusive organisation, where everyone can feel that they belong and where there are no barriers to success.

We want every individual to feel empowered to bring their best to work, and that’s why we offer flexibility in our working locations, working hours and benefits so we can support you in your life and your career, and we welcome a conversation about how these options can best support you.

We offer a range of flexible working patterns, such as compressed hours, e.g. 34.5 hours in 4 days instead of 5 every fortnight, flexibility to work earlier or later around our core working hours of 10 am-4 pm and more options

Working in highly collaborative teams working with passionate and forward-thinking people, we’ll nurture your talent in an inclusive culture that values diversity and flexibility. Whatever your work and life goals, we’ll help support you along your journey.

About the role

This is an excellent opportunity to join one of the UK’s biggest charities making a real difference to people living with and affected by cancer. Macmillan is seeking an Income Officer to join our team. You will oversee the processing and reconciling of the income on various bank accounts, as well as various online platforms and fundraising campaigns including monthly bank reconciliations. Lead on complex income processing tasks involving high volumes of transactions.

Other responsibilities may include - invoice processing and ensuring the accuracy of data and financial information. Deal with queries, process refunds and reallocate or reassign income and debtors account management and any other ad-hoc duties

In order to effectively deliver the services, the Income Officer will need to work closely with the Income Manager and Team Leader working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role.

The post holder will be extremely flexible and have the ability to effectively manage income processes. You’ll have the opportunity to build the Macmillan cancer Support (MCS) reputation as a good recipient of donations and increase the MCS’s income from bequests.

About you

Due to the nature of the income streams that the Income Officer is responsible for, we're looking for a self-motivated individual to join us as an Income Officer who has a proven track record and understanding of working in the charity sector, is a very hands-on to deliver outstanding services in line with service requirements.

You will need to have excellent written and verbal communication skills, with experience of working in a similar role, excellent IT skills, particularly MS Office, and the ability to manage and prioritise your workload according to the changing needs and demands of the service. It is integral that you have excellent organisational skills and can embed this ethos across the team. Strong interpersonal skills who is comfortable liaising with stakeholders at all levels and ability to deal with people across the Financial Operations Team, the wider organisation, and external partners.

About us

Macmillan Cancer Support exists to ensure millions of people living with cancer across the UK live life as fully as they can. Through physical, emotional, and financial support, we will do whatever it takes to help people find their best way through their cancer experience, from the point of diagnosis and beyond.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together we provide vital support to those who need us most, acting with heart, strength, and with ambition.

Our Team

There is never a typical day at Macmillan Income Department which is why we love it here. We now have a great opportunity within our Income team for somebody who will play a key role in managing our income processes. The Income team sits within Financial Operations and is responsible for processing over £230m of income annually.

We are a very sociable and forward-thinking team and we would like you to be also. You'll ignite your colleagues with your enthusiasm and help inspire the people you work alongside to make a difference. Our aim is for all our colleagues and volunteers to bring their true self to work, so we can beat heartbreak for everyone.

Recruitment Process

What can we offer you?

We comm