Part Time Contact Centre Customer Service Advisor

2 weeks ago

Leeds, United Kingdom SKY Italia Full time

Join Sky as a Part-time Customer Service Advisor in our Leeds contact centre earning £19,750 pro rata rising to £20,800 pro rata per annum on completion of your Starting Out training with the opportunity to earn up to 11% bonus every year too.

It’s our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office.

Flexible shifts available - you choose We understand that if you’re studying or have a busy home life, it can be difficult to find a role that’s flexible enough to meet your needs. Therefore, we’ll allow you to choose from a selection of available shifts, as long you can work a minimum of 20 hours per week between the hours of 8am and 9pm.

What you’ll do:

- _ Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package_
- _ Learn about our products and how to have great conversations with customers_
- _ Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience_
- _ Be part of a supportive, fun, and friendly customer service team_

What you’ll bring:

- _ Brilliant listening skills_
- _ A passion for problem solving_
- _ An ability to empathise and understand customer needs_
- _ A passion for delivering brilliant customer service_

The Benefits:
There are reasons people can’t stop talking about #LifeAtSky as there’s something for everyone with our fantastic range of benefits:
Individual Lifestyle:

- _ Free Sky TV, along with discounted broadband, Sky Glass and mobile_

Health and well being:

- _ Discounts on external gyms_
- _ Cycle to work scheme_
- _ Private healthcare and Digital GP via Aviva_
- _ Dental and other healthcare options_

Financial wellbeing:

- _ Sky pension plan and Life Assurance which gives you extra piece of mind_

Share in the Company success:

- _ Annual sharesave scheme and long service awards_

In addition to all these great benefits, you’ll have the opportunity to take part in ‘Time to Care’, our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky’s pledge to help tackle loneliness for our customers and in our communities.

Inclusion:
Where you’ll work

We’re based in the heart of Leeds, just a few minutes’ walk from Leeds train station. On site you’ll have access to our subsidised canteen, pool table in our chill out areas, free tea and coffee, prayer room, bike storage, outdoor seating by the canal and shower facilities.

  • Parts Contact Centre Advisor

    2 weeks ago

    Leeds, United Kingdom Vantage Motor Group Full time

    **New opportunity not to be missed**! **Vantage** are looking for a **Parts Contact Centre Advisor **to join our Brand New team based in **Toyota Leeds**. In return you will receive a competitive starting salary of **£27,682.40 - £29,431 per annum including OTE depending on experience **plus excellent benefits! At Vantage we have built carefully on our...

  • Contact Centre Advisor

    16 hours ago

    Leeds, United Kingdom Michael Page (UK) Full time

    A new exciting Permanent Contact Centre Advisor Position in Leeds City Centre!To work for a reputable and progressive Law Firm!About Our ClientMichael Page have just partnered with a reputable Legal Business in Leeds City Centre the organisation are looking for a Contact Centre Advisor to join their established team to provide support to clients that are...

  • Contact Centre Advisor

    3 days ago

    Leeds, United Kingdom Page-Hired Full time

    **Centre Advisor Position in Leeds to work for a reputable and prestigious Law Firm.** - £24,000 to £26,000 per year - reputable business within the Legal Sector - central Leeds - full training provided - excellent progression and development - prestigious office - fab on site facilities - great culture and team - no shift patterns or weekends - structured...

  • Contact Centre Advisor

    2 weeks ago

    Leeds, United Kingdom Page Personnel Full time

    A new exciting Permanent Contact Centre Advisor Position in Leeds! - To work for a reputable business within the Legal Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position in Leeds to work for a reputable business within the Legal Sector! This would be an exceptional opportunity for...

  • Contact Centre Customer Service Advisor

    2 weeks ago

    Leeds, United Kingdom Emprego UK Full time

    **Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.** Join Sky as a **Contact Centre** **Customer Service Advisor - Full Time, flexible shift** in our Leeds contact centre earning...

  • Contact Centre Service Advisor Leeds

    1 week ago

    Leeds, United Kingdom Emprego UK Full time

    **Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.** Join Sky as a Contact Centre Service Advisor in our Leeds contact centre earning £19,750 rising to £20,800 per annum on completion...

  • Customer Service Advisor

    1 week ago

    Leeds, United Kingdom Cordant Contact Centre Full time

    Temp role Type: Finance Temp hourly rate/annual salary: £10.69hr per hour Client Location: NHS SBS Leeds End Date/Duration: 6MONTHS Mon to Fri 9am-5pm Job Title: P2P Team Member Address: Phoenix House, Topcliffe Lane, WAKEFIELD WF3 1WE Vetting - Credit check and DBS, 3 years references Who we are A UK leading provider of business services to the NHS, which...

  • Customer Collections Advisor

    7 days ago

    Leeds, United Kingdom Integrated Contact Solutions Full time

    Job description **Customer Collections Advisor - Thorpe Park Colton Leeds 15.** We are a growing debt recovery agency delivering bespoke solutions for our clients. Providing an excellent customer journey is key to our values. We believe our greatest assets are our people, you won't be joining an ordinary team! **This is an office-based contact centre...

  • Customer Collections Advisor

    1 week ago

    Leeds, United Kingdom Integrated Contact Solutions Full time

    Job description **Customer Collections Advisor** Thorpe Park Colton Leeds 15. We are a growing debt recovery agency delivering bespoke solutions for our clients. Providing an excellent customer journey is key to our values. We believe our greatest assets are our people, you won't be joining an ordinary team! **This is an office-based contact centre role,...

  • Contact Centre Advisor

    5 days ago

    Leeds, United Kingdom BW Legal Full time

    **If you have a passion for speaking to customers and providing a best-in-class call experience, then we may have the perfect opportunity for you and your career.** This is not your typical call centre environment. We are a dual regulated law firm that takes a different approach. We have an accredited and award-winning product offer for our client which...