Administrator

2 weeks ago

Grangetown, United Kingdom Page-Hired Full time

**Administrator - Cardiff City Centre / Hybrid Working**
- An estimated salary range between £23,000 and £27,500 per annum.
- 25 Days AL+ Bank
- 6% employer pension
- Opportunities for professional development.
- Free on site parking
- Hybrid working

The role involves providing comprehensive administrative support to ensure efficient operation of the office.

**Company Overview**:

- Fast-growing law firm - currently sitting at 50 headcount with plans to double headcount in the next 18-24 months.
- Primarily specialising in family law and employment law.
- Average staff tenure 6 years length of service
- Based in Cardiff City Centre

**The role of Office Administrator**:

- Assist in managing the firm's day-to-day operations, including office management, facilities, and administrative functions.
- Complete day-to-day client administration tasks, such as data entry, raising practice invoices and setting up/amending client Direct Debits, etc.
- Support with the onboarding of new clients and disengagement of existing clients.
- Book in and assign new work to relevant team members.
- Oversee the return of client documentation through the record returns process.
- Administer the practice tax investigation insurance service.
- Ensure the efficient operation of office systems and equipment, including phones, printers, and computers.
- Coordinate the maintenance of office supplies, including ordering and stocking supplies as needed.
- Act as the first point of contact for clients, colleagues, and suppliers, providing efficient and professional service.
- Prepare and maintain accurate records and reports, ensuring they are up-to-date and appropriately filed.
- Assisting with the coordination of training programs and professional development activities.
- Maintaining the firm's document management system and intranet
- Supporting the implementation and maintenance of practice management systems.
- Updating the firm's social media accounts.
- Cover reception duties as required, including greeting clients, managing incoming calls, and directing inquiries to the appropriate team members.
- Provide high-level administrative support to the executives, managing their diaries and coordinating meetings.
- Perform any other duties as assigned by the leadership team.

**A successful Office Administrator should have**:

- A professional services background(legal industry or financial services)
- Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel.

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