Operations Controller
5 days ago
**Reports To**:
Managing Director
**Job Purpose**:
To manage the administration for the day-to-day processes and operations of the company including stock control, production, and shipping
**Principal Accountabilities**:
Effective Fulfilment by:
- Carrying out the order process from raising orders to processing import/export documentation for transport
- Production of despatch notes for the warehouse to pick and ship goods
- Analysing & Maintaining stock level
- Communicating & Building relationships with Suppliers
- Maintaining & Managing the Suppliers Key performance
- Arranging shipments for international customers.
- Creation of works orders for production
- Production scheduling
- ISO 9001: Maintenance of records for the service of warehouse/production equipment, customer complaints and supplier non compliances
- Managing of the Quality manual and ISO audits
- Accountable for ensuring reporting on the performance of the QMS
- Covering for the Finance Manager with checking and inputting of Suppliers invoices on system
**Knowledge/Experience/Skills**:
- Sales and operations experience
- Confident and professional telephone manner
- Strong IT skills, including ERP / Excel
- ISO quality systems knowledge
- Excellent Organisation skills, attention to detail, problem solving and the ability to meet deadlines
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