Retail Sales Assistant

3 days ago

London, United Kingdom Champion Full time

**Champion Europe**, the leading distributor of sports apparel and footwear, wishes to recruit charismatic people to work as sales staff for the store at Soho with professional experience in the sector.

**Job Purpose**
- To maximise sales and provide excellent customer service at all times. Assisting customers in the selection and purchase of products.
- Following all Company standards in relations to customer service.
- Represent the Champion brand to the highest standards in all daily activities.

**Key Result Areas**
- To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators.
- To provide excellent levels of customer care surpassing customer expectations at every opportunity.
- To identify customer needs and answer all products-related questions. Displaying excellent product knowledge and therefore able to respond to equerries regarding price, features and benefits of Champion merchandise.
- To follow Company procedures and processes to maintain security of the stock, customer records and cash handling.
- To enhance and maintain brand standards of merchandise presentation and housekeeping.
- To attend and participate in all store meetings and training events as required, ensuring good communication is maintained.
- To foster a team working attitude and be open to constructive feedback.
- To undertake any other tasks as outlined by the store management, being flexible in approach to the business demands.

**Competencies and Experience**
- Demonstrable experience of retail sales
- Excellent communication skills, both written and verbal
- Demonstrable strong and effective sales skills
- Shows 'hunger' and ambition to achieve Company targets
- Successfully able to handle multiple demands and competing priorities
- Work effectively and efficiently
- Seeks opportunities to be proactive and pre-empt client needs
- Liaises frequently with customers to keep them fully informed
- Shows innovation and initiative in setting customer care standards

**Personal Attributes**
- Enthusiastic, self-confident and self-motivated
- Understand and represent the Champion brand attributes
- Demonstrates respect and politeness and regularly exceeds customer expectations
- Willing to adapt to change and driven to continually improve
- Always presents a professional image
- Prepared to go the extra mile to achieve targets

**Job Types**: Part-time, Permanent

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Weekend availability

Work Location: One location

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