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Senior Property Administrator

2 weeks ago

Cardiff, United Kingdom Remus Management Full time

**Job Title**:Senior Property Administrator

**Location**: Cardiff (Hybrid)

**Company**:Remus Management

**Type of Employment**:Full Time, Permanent

**About this Role**:
We are seeking a Senior Property Administrator to join our Central Services team and be part of our Cardiff office. In this role you will be assisting the central team with the day to day running of portfolios and supporting the Assistant Property Managers (APMs). This role will be called a Senior Assistant Property Manager, and your role will encompass not only managing your own projects effectively but also providing guidance and support to less experienced APMs within the team. You will also work closely with the team leader to ensure the successful execution of projects and the overall achievement of team goals. Your expertise and experience will be instrumental in fostering a collaborative and productive work environment, ultimately contributing to the overall success of the team.

**Main Duties**:

- Responding to requests from lessees for minor works
- Liaising with lessees, contractors and surveyors
- Administration of minor works processes with record keeping, instructing contractors, progress chasing, diary keeping, correspondence, processing invoices, filing.
- Liaising with other colleagues and departments within the company
- Providing administrative support to the property manager teams
- Instructing health, safety and compliance works orders and administrative duties
- Dealing with telephone calls, correspondence and any other support tasks as required
- Keeping records of time charges not included within the management agreement
- Being a referral point for assistant property manager queries, including guidance on systems or procedures

**Essential Skills**:

- Experience of working within the property sector, ideally for at least 3 years
- Experience within an admin and customer service based role
- Superstar on Microsoft Software (MS word, Excel, Outlook)
- Professional and efficient telephone manner. We are a service industry and therefore high standards of professionalism are required when dealing with Clients
- High attention to detail and accuracy
- Ability to work under sustained pressure
- Must be organised and able to prioritise

**Bonus Skills**:

- Experience of using Qube (Property Management database) or Dwellant.

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Cardiff

Reference ID: SAPM Cardiff