Inbound Customer Service Advisor
6 days ago
**Inbound Customer Service Advisor**
**£11.33 per hour (36 hours a week Monday-Friday)**
**Hybrid working (3 days in the office and 2 days working from home)**
**Full training provided**
**Manchester city centre**
**Location**: Very centrally located with access to all public transport links and local amenities.
Roles will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 36 hours per week.
**The main duties of the role are as follows**:
- Provide a high quality of service to internal and external customers
- Understand and complete processes in accordance with guidelines
- Use a number of of IS systems to record information and complete tasks accurately
- Meet and exceed agreed KPIs
- Manage a caseload of your own cases
**Job Benefits**:
29 days holiday increasing to 41.5 days after 12 weeks temping (inclusive of bank holidays)
Work life balance - only a 36 hour week
Additional income - Optional overtime once training period has been passed
Hybrid working with I.T equipment provided
Great career prospects within a well established organisation
Full paid on the job training by dedicated Trainers
Office Angels is an equal opportunity employer
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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