Inbound Customer Service Advisor
1 week ago
**About Us**:
We are a fast-growing company committed to delivering exceptional customer experiences. We’re currently seeking a motivated and friendly **Inbound Customer Service Advisor** to join our dynamic team. If you’re passionate about helping others and looking for a rewarding career with great opportunities for growth, we want to hear from you
**Key Responsibilities**:
- Address customer inquiries, resolve issues, and provide product information in a timely manner.
- Maintain a positive, empathetic, and professional attitude at all times.
- Document customer interactions and follow up to ensure complete satisfaction.
- Meet daily/weekly/monthly performance targets.
**What We’re Looking For**:
- Excellent communication skills, both verbal and written.
- Strong problem-solving skills and a customer-centric approach.
- Ability to work in a fast-paced, target-driven environment.
- Previous customer service experience (preferred but not required).
- A positive attitude and a team player mentality.
**Why Join Us?**
- Competitive salary and performance-based incentives.
- Health, dental, and vision benefits.
- Paid time off and holidays.
- Opportunities for career growth and advancement.
- A supportive and inclusive company culture.
**Job Types**: Full-time, Part-time, Permanent
Pay: £24,000.00-£28,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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