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Team Administrator

2 weeks ago

Teesside, United Kingdom Alliance Psychological Services Ltd Full time

Alliance Psychological Services is an independent provider of counselling and psychological therapy services based in the Tees Valley area and working across the North-East region. We are working in partnership with Middlesbrough & Stockton Mind to deliver the IMPACT on Teesside service.

We are looking for an experienced administrator to join our admin team.

As a key team member, you will talk directly to people who contact our service and support our therapists with admin tasks. You will answer phone calls about referrals and appointments and help with other related duties. We receive a high volume of telephone calls, including calls from people in distress, so being confident in answering the phone is essential.

You need to work well both on your own and with guidance. Experience with the patient management system IAPTUS would be a plus, but we will provide full training.

You should have an NVQ Level 2 in Administration/Business or similar or have significant relevant experience. Computer literacy is essential as you will be expected to input information onto a clinical database.

We are currently preparing to open an office in Hartlepool, and this role will be based there once it opens. Training will be conducted at our Middlesbrough office, and you will occasionally be asked to work at other offices in Teesside to help with absence cover, so flexibility is important.

The working hours are:

- Monday: 12:00-20:00
- Tuesday: 08:00-16:00
- Wednesday: 08:00-16:00
- Thursday: 12:00-20:00
- Friday: 08:00-16:00

The salary is £23,400 per year, pro rata to hours worked.
- _____________________

**Interviews will be held on: 3**rd** **October 2024**

Alliance offers first rate training and development opportunities, flexible working (where appropriate), child-care voucher scheme, 38 days annual leave per annum/pro rata, EAP health scheme and a 3% contributory pension scheme.

Alliance Psychological Services Limited is committed to promoting equal opportunities in our employment practice and service delivery. We are signatories to the Mindful Employers Charter. Alliance also has Investors in People status and is committed to the National Living Wage.

**Job Types**: Full-time, Permanent

Pay: £23,400.00 per year

**Benefits**:

- Additional leave
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- Sick pay
- Store discount

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Work Location: In person