Part-time Receptionist
2 weeks ago
**Langthwaite Surgery**
**JOB DESCRIPTION**
**Post Title**:Receptionist
**Post Grade**:
**Location**:Church View Health Centre, South Kirkby
**Responsible to**:Partners
**Reports to**:Practice Manager
**Job Purpose**:
- To provide an efficient, friendly and caring reception service to patients
- To provide comprehensive clerical support to Practice Services in
Reception and Clinic areas, which involves a high level of confidentiality and use of own initiative
**Duties & Responsibilities**:
- To provide and promote efficient and effective delivery of high quality clerical support to all doctors, nurses, service providers, patients and colleagues
- Answering the telephone promptly, in the agreed manner, planning and organising patients’ new and follow up appointments by inputting the data onto the computer, within the schedule of the booking pattern
- Resolving disputed appointment times, offering new appointments and re
- arranging existing appointments
- Recording, filing and retrieval of information, using the computer where necessary
- Processing repeat prescriptions using the ETP Service where possible
- Dealing with requests for house calls and recording relevant information
- Photocopying/collating and circulating relevant information as and when required
- Handling/distribution of incoming/outgoing mail
- To be aware of the condition of patients within the waiting area and respond to their needs as required or report clinical problems to nursing staff
**Langthwaite Surgery**
- Ensuring GP consulting rooms are prepared in advance, in readiness for each consulting session
- Overseeing and keeping the waiting area tidy at all times
- Participating in education and training activities as required
- Demonstrating activities to new starters and more junior colleagues, supporting them during their training and induction
- Part-time staff may occasionally be asked to work more hours to cover the service needs of the Department
- To comply with the Health & Safety at Work Act and the Data Protection
Act
- Undertake other duties commensurate with the position as required
- This job description should be regarded only as a guide to the duties required and not definitive or restrictive in any way. It may be reviewed in the light of changing circumstances or at staff appraisal._
**Job Types**: Part-time, Fixed term contract, Temp to perm
**Salary**: Up to £9.90 per hour
Schedule:
- Monday to Friday
- No weekends
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