Dental Receptionist

**Job Overview**

**Duties**
- Greet patients warmly as they arrive at the practice, ensuring a welcoming atmosphere.
- Manage appointment scheduling, including booking, rescheduling, and confirming patient appointments.
- Handle incoming calls and respond to patient enquiries with professionalism and care.
- Maintain accurate patient records and ensure all documentation is up to date.
- Process patient payments and manage billing enquiries efficiently.
- Collaborate with clinical staff to ensure seamless patient flow throughout the day.
- Assist in maintaining a clean and organised reception area, reflecting the high standards of our practice.
- Perform other administrative tasks as required to support the dental team.

**Requirements**:

- Previous experience in a dental or medical setting is preferred.
- Strong organisational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Proficient in using office software and technology; familiarity with dental software SOE is an advantage.
- Ability to work effectively in a fast-paced environment while maintaining a positive attitude.
- A commitment to providing outstanding customer service and patient care.

**Job Types**: Full-time, Permanent

Pay: £23,200.00-£26,500.00 per year

Additional pay:

- Bonus scheme
- Commission pay
- Yearly bonus

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

Reference ID: Receptionist - Pontefract
Expected start date: 03/03/2025