Senior Administrator Nhs with Emis Experience

**Senior Administrator NHS with EMIS experience**

HOURS: full time 37.5 hrs

RESPONSIBLE TO: Assistant Services Manager

ACCOUNTABLE TO: Business Manager

SALARY: Up to £15 per hour depending on experience

Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice admin team may include any or all of the areas stated below. Duties may be varied from time to time under the direction of your line manger, dependent on current and evolving practice workload and staffing levels.

**IT support**:

- Provide staff with IT support in relation to IT equipment, logging the calls with NELCSU as required.
- Manage & update Practice website and promotional materials.
- Run Emis reports and searches.
- Write and update EMIS templates (clinical and documents).
- Manage AccuRx templates.
- Send AccuRx and MJOG campaigns.
- Manage & send out Practice Newsletter to the patients.
- Issue new staff with necessary windows, emis, docman logons as required; reset staff logons as required, liaise with smart card team.
- Staff IT inductions.
- Liaise with EMIS, MJOG, DOCMAN, ACCURX, NELCSU and any other third parties to report and fix issues which staff may be facing.
- Carry out IT security audits and maintain IT equipment register.
- Cable management - to ensure it is maintained according with health & safety and faire safety guidelines.

**Registrations**
- Registering new patients in line with practice protocols and procedures ensuring data quality and agreed time-scales are met.
- Liaising with PCSE to ensure all patients are correctly registered on their site.
- Carrying out list reconciliation exercises.
- Processing Patient Online Access requests.

**Records Management**
- Ensuring that patient records management processes are up to date, to include incoming and outgoing notes.
- Dealing with FP22 and FP69 reminders.
- Sending records to and requesting records back from Dataspace.
- Liaising with PCSE on all queries in relation to registrations and stock ordering.

**Clinical Alerts**

To ensure that all clinical alerts and MHRA are reviewed and the appropriate action is taken, adequate staff infirmed and a record of it is kept.

**Premises Management & Risk Assessments**:
Completing periodic & annual /Legionella/Health and Safety/ Infection Control/ Fire /Emergency lights / PAT testing / COSHH assessments and ensuring that all actions are completed.

**Deputising for other administrative staff members**

Scanning & read coding the incoming post / workflow

Confidentiality:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.

Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or pro