Sales Consultant

**Developing a career within Luxury is possible with us here at Laings.**

**As a passionate OMEGA watch brand Sales Consultant, you will create unique, welcoming, and unforgettable experiences for our clients, guiding them with their purchases and providing expert advice along the way.We are looking to appoint a high performing, driven sales professional, able to confidently convey enthusiasm for our OMEGA timepieces and offer superior customer service**

**Our OMEGA Showroom team are driven, welcoming, supportive and our culture is encouraging and collaborative.**

This is an exciting period for our company, as we continue to expand, we are looking for a talented individual with a desire to demonstrate their full potential and embrace unique opportunities offered in our fulfilling workplace environment.

**A Career as Unique as You Are**

As the face of our OMEGA Showroom, you will impart exceptional sales and customer service beyond the normal retail environment. Passion for and expertise on timepieces should come as standard and creating magical moments will be part of your everyday environment. _Our Cardiff OMEGA Showroom team assist 38.75 hours per week, 5 days out of 7._
- **Here is How We See Your Role**:_
- Providing customers with the product knowledge they need to select from the OEMGA timepiece collections and enable them to make an informed purchase, while looking after their best interests.
- Leave customers with the feeling they received the best service.
- Developing in-depth knowledge of OMEGA watch collections and conveying this with pride and enthusiasm consistently.
- Attract new customers by responding to inbound lead enquiries (made online, on the phone or walk-ins) to qualify the OMEGA watch needs of prospective customers.
- Strive to achieve sales targets in line with store figures, being ever mindful of personal targets.
- Communicate to a high standard with colleagues and share any insights or feedback from the sales process.
- Maintaining excellent presentation of our new OMEGA showroom.
- Following up with customers after their purchase for after-care issues and to request reviews.
- Take personal responsibility for stock handling, stock takes and timepiece counts.
- **The Perfect Person We are Looking For**:_
- A drive and passion to develop in-depth knowledge and secure sales of luxury OMEGA timepieces.
- A proven track record of meeting and exceeding sales targets, while providing an excellent level of customer service.
- Luxury retail sales experience (does not need to be watches specific).
- An ability to quickly build trust and rapport with clients and the wider Laings team.
- Commitment to driving client loyalty through exceptional customer service standards and a genuine interest in their needs.
- Able to work both as part of a team and by using your own initiative.

**Why Laings?**

We are focused on creating an inclusive culture that nurtures individuality, personal and professional growth, contributing to driving our proud legacy of Laings. Our principles of culture are based on mutual respect, honesty, and trust, to foster an environment ensuring that our passionate employees feel inspired every day.

From unrivalled industry training to discounts on some of the UK leading retailers, Laings has built our approach to benefits around our employees to ensure their happiness, health, and wellbeing. Our benefits are also flexible, meaning that employees can choose benefits to match their individual needs through our bespoke benefits platform.
- Engage with Us_

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Supplemental pay types:

- Bonus scheme

Work Location: One location