Agile Coach

**The Role**: Agile Coach
**The Location**: US or UK
**The Impact**:
S&P Dow Jones Indices is seeking an Agile Coach to guide, inspire, and lead the organization through its Agile transformation. You will work closely with leaders and team members at all levels to ensure the execution certainty and integration of this criticalinitiative. Y ou will help teams change their ways of working, maximiz ing their full potential to deliver value and progress against key business outcomes. You will help drive behavior change and work with Agile teams to track organizational metrics and managebusiness processes. You will support with training sessions and workshops to enable teams in agile methodology. You will embrace agility as a discipline and drive the agile maturation of each team and the organization as a change agent and agile leader.
You will report to the Head of Agile Coach ing and work with a team of Agile Coaches that exemplifies agile mindset and provides hands-on experiences with cross-functional teams to engineer their best way of work. You will cultivate a high-performance cultureof client centrism, disciplined execution, collaboration, innovation, and integrity. This is an exciting opportunity to be a part an iconic leading benchmark provider, bringing independent, transparent, innovative index solutions to the global investment community.

**Responsibilities**:
**Vision & Values**:

- Guide direction on vision, enable critical decision -making, help unblock escalated issues, and visibly champion effort of transformation management strategy
- Help d rive the agile strategy across the organization to the right levels of leadership and teams to ensure understanding of transformation objectives
- Key player in successfully implementing and maturing agile while helping to drive organizational and cultural transformation changes
- Be an ambassador for agile and a catalyst for continuous improvement - role models agile principles and behaviors

**Agile Coaching Capability**:

- Demonstrate an agile mindset in all interactions across coaching team and broader division
- M entor, coach, and help mature agile roles across teams
- Coach, influence, and provide feedback to front line management including Team and Sub Chapter Lead
- Work with teams across the organization to promote agile principles and build a culture of servant leadership through team coaching, workshops and 1:1 sessions
- Provide agile consulting and support for cross-functional teams and projects with mínimal supervision
- Provide 1:1 coaching for team members and facilitate problem solving workshops with support from more senior Agile coaches as needed
- Influence and turn observation-based learnings into feedback and positive changes and actions
- Demonstrate solid foundational relationship management and customer engagement skills through various project and experiences
- Able to influence outcomes around process management
- Mentor and support more junior team members in developing their agile coaching capability and solving team challenges

**Agile Processes (Incl. Financial and Operations)**:

- Continuously refine S&P DJI's end-to-end processes to align with Agile principles and approaches to define team-level practices and ceremonies
- Diagnose different situations and assess agile capability gaps between current and mature state
- Help d rive change and solutions with support from senior coaches as needed
- Educate teams on problem solving skills in order to increase trust, collaboration and and self - sufficien cy in the agile principles within teams
- Role model agile process improvement techniques and behaviors
- Support the implementation of metrics, dashboards, and OKR's to optimize delivery and measure agility in terms of predictability, responsiveness, quality, productivity and customer and business value
- Enable teams to realize their objectives and deliver on OKR's in service to S&P DJI strategy
- Participate in both internal and external Agile community to stay abreast of challenges, leading practices, and emerging trends
- Look for new opportunities to deliver on continuous business improvement efforts.
- Partner with Compliance, Legal and Index Governance to ensure agile coaching practice is aligned with the S&P DJI Governance framework and guardrails
- Ensure consistent adoption of Agile collaboration tools and alignment across teams
- Develop and deliver agile training and curriculum solutions to the Agile teams including facilitation of workshops, and training on a variety of agile topics (e.g., playbook, bootcamp materials)

**What we are looking for**:
**Qualifications**:

- 4 + years of work experience with experience in leading change preferred
- Bachelor's Degree or equivalent practical experience preferred.
- K nowledge and experience working with or in Agile teams and understanding of practices
- A depth and breadth of knowledge on how S&P Dow Jones Indices operates including impactful trends and future direction of the core index, asset, wealth, and capital market industries preferred

**Critical experiences**:

- Effectively supported a successful organizational transformation - delivered enterprise and/or cross-functional program
- Experience with Agile frameworks preferrable within a product and client-centric organization
- Demonstrated ability to build relationships and communicate with senior and middle management
- Experience in coaching, training, and facilitating leaders through business transformation
- Previously worked in a global company and demonstrated cross-cultural and cross-functional effectiveness
- Demonstrated leadership and influencing skills in a team setting including extended teams where members are not always direct reports

**Critical leadership competencies**:

- Demonstrated ability to empower individuals and teams to work autonomously to deliver great value to customers
- Results driven
- owns partnerships as key enablers to deliver business objectives
- Ability to cultivate strong relationships to effectively navigate the organization
- Ability to make sound decisions quickly in a fast-paced setting
- Ability to absorb input from multiple external and internal influences and translate into effective and actionable team initiatives A bility to create an inclusive environment and man