Agile Coach

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

**About this role**

This is a fixed term contract for 12 months

They are focussed on embedding agile principles, methods and practices to improve delivery velocity and achieve desired outcomes. They help remove impediments at a program/portfolio level and foster an environment for high performing team dynamics, continuous flow, and relentless improvement. Key focuses include: facilitating planning and alignment at a program/portfolio level in a transparent, collaborative manner; identifying opportunities to unlock business value earlier, championing the embedment of agile across the organisation and agitating for the resolution of cross-functional bottlenecks, driving agile capability and maturity uplift; and reinforcing a culture of continuous improvement.

About Service Platforms

The service platforms transformation team is a small group of professionals, specialists and senior managers who help drive BT to modernise and become an even better place to work. We each have our own areas of expertise but we bring them together to make awesome things happen in BT

Our team is well known for being a dynamic diverse and inclusive space; with a real focus on developing our people, helping them with their career progression. We're talent spotters, incubators and exporters. If this sounds like something you're interested in, please get in touch.

You will be joining an award-winning team (including diversity champion of the year and more ) that focuses on getting things done. We pride ourselves, and celebrate, that many of our colleagues go on to bigger and better things. Whilst you will focus on your strengths, you will be encouraged to embrace a challenge and to develop yourself.

**You'll have the following responsibilities**

The scope for an Agile Coach Specialist is large in size and complexity for a product/service/initiative roadmap and includes coaching and uplifting multiple cross-functional teams.

In this role you will partner with coaches and support the program/portfolio Senior Leaders in managing the backlog to ensure it is properly prioritised and appropriately sized.

In addition, you will facilitate multi-team/cross-functional planning and alignment ceremonies (e.g. backlog grooming, planning meetings, daily stand-ups, retrospectives, demos/showcases).

You will identify cross-team risks and dependencies and facilitate the resolution of these.

Additional responsibilities

Team Engagement & Performance
- Role models and champions an Agile mindset and belief system to drive cultural change.
- Coaches and provides fit-for-purpose and tailored expertise across multiple teams at various states in order to uplift Agile maturity (i.e. Agile principles, methods and practices) through clear alignment with business goals, savvy backlog management and forward momentum around the next most important needs.
- Coaches and uplifts Agile capability and expertise across our Scrum Master Community.
- Assesses organisational Agile maturity via surveys, metrics, observations, interviews and supports the implementation of fit-for-purpose and tailored improvement opportunities.
- Curates and delivers (working with our Scrum Masters) the portfolio/program Agile capability uplift program needed (e.g. training, custom workshops, coaching, mentoring, value stream analysis, etc.)

Delivery & Measurement
- Measures and tracks the impact of Agile on delivery.
- Drives opportunities for value delivery acceleration at a program/ portfolio level in order to unlock value earlier.
- Leverages the Scrum Master community to identify systemic / cross-functional issues and drives the resolution of these
- Focuses on program/portfolio level outcomes and achieving benefits (e.g. high product quality, high customer satisfaction, reduced risks, improved project controls, faster ROI).

Methodology, Standards and Frameworks
- Establishes and provides guidance on Agile methodology, standards and frameworks, including Agile maturity models and coaching strategies.
- Champions and shares Agile Industry trends and contributes thought leadership and best practices to our internal community as well as influencing external Agile communities and standards.

**You'll have the following skills & experience**

We are looking for a brilliant coach and facilitator who will drive engag