Patient Advisor
1 week ago
We are a busy friendly GP practice looking for a part-time Patient Advisor to join our Team. As the first point of contact for our patients you will need to have excellent communication skills and a positive attitude. Experience of working within the NHS is essential. Hours are 20 - 30 hours per week.
**Duties are as follows**:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Assist patients with the completion of triage system forms and booking of appointments either by telephone or on the reception desk
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Facilitate effective communication between patients, members the primary health
care team, secondary care and other associated healthcare agencies
Experience Required
Experience of working at a GP Practice is desirable or other NHS experience preferred
Full training will be given where appropriate
*GCSE Minimum C or above in English and Maths or equivalent
Must have good IT skills
Flexibility
Excellent Communication Skills
Good Customer Service Skills
**Job Type**: Part-time
Pay: From £12.25 per hour
Work Location: In person
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