Quality Lead

About Us
DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

• Compassionate care that is trauma informed and supportive
• Assurance that care is evidence-based & demonstrates high quality outcomes for our patients
• Respectful of peoples cultural and religious beliefs
• EmpowermentWe centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing.

Job Summary
The Quality Lead (Clinical) is a key operational and clinical governance role responsible for ensuring that DrPA Secure maintains the highest standards of clinical quality, patient safety, and compliance at Manston STHF & Western Jet Foil.

The post-holder a registered nurse (Band 6 or equivalent) will oversee quality assurance systems, clinical audits, and performance monitoring to support safe, effective, and ethical healthcare delivery in line with Home Office and NHS standards.

Working closely with the Senior Management Team, operational leads, HR, and governance stakeholders, the Quality Lead will monitor compliance with contractual, legislative, and regulatory requirements while driving continuous improvement across all service areas.

This role is central to maintaining clinical and operational integrity, supporting staff development, and ensuring healthcare services are delivered in line with DrPA Secures CARE ethos Compassion, Assurance, Respect, and Empowerment.

Key Responsibilities
Clinical Quality Assurance & Compliance

• Develop, implement, and maintain a robust clinical quality management framework for Manston STHF.
• Monitor compliance with CQC standards, NMC Code of Conduct, Home Office requirements, and statutory obligations.
• Lead clinical and operational audits, quality reviews, and inspections; ensure findings are actioned effectively.
• Oversee clinical incident reporting, investigation, and root cause analysis processes, ensuring lessons are embedded.
• Support the clinical governance agenda, contributing to policy updates, morbidity reviews, and patient safety initiatives.
• Maintain accurate and up-to-date clinical documentation, policies, and procedures aligned with best practice and legal frameworks.

Performance Monitoring & Reporting

• Develop and maintain quality and performance dashboards, clinical KPIs, and governance reports for management review.
• Analyse healthcare data to identify trends, risks, and improvement opportunities.
• Present clinical and operational assurance findings to the Senior Management Team, highlighting risks and recommendations.
• Support external audits, inspections, and regulatory visits (e.g., CQC, Home Office, NHS England).
• Supports site KPIs by ensuring clinical quality, patient safety, and compliance with Home Office and NHS standards, driving continuous improvement initiatives, monitoring performance metrics, and providing assurance that operational and regulatory targets are met.

Continuous Improvement & Governance

• Lead and support clinical quality improvement projects that enhance patient outcomes, efficiency, and staff wellbeing.
• Collaborate with operational and clinical leads to embed quality and safety principles into daily practice.
• Contribute to risk management, business continuity, and clinical governance committees.
• Support the review and development of policies promoting evidence-based, compassionate, and effective care delivery.

Stakeholder Engagement & Training

• Act as a clinical resource and advisor on matters relating to quality, safety, and compliance.
• Work with HR, Training, and Clinical Education Leads to ensure staff competence and confidence in key clinical standards.
• Promote a culture of openness, accountability, and continuous learning.
• Deliver or coordinate training sessions on quality, governance, and compliance requirements.

Data Protection & Record Management

• Ensure all quality and clinical governance activities comply with GDPR, Caldicott, and confidentiality principles.
• Maintain accurate, secure, and auditable quality records in line with professional and organisational standards.

General Responsibilities

• Promote and model DrPA Secures CARE ethos in all duties.
• Maintain confidentiality, professionalism, and integrity at all times.
• Support equality, diversity, and inclusion across all work activities.
• Take responsibility for personal development, revalidation, and professional conduct.
• Work flexibly to meet service needs, including occasional evenings or weekends.

Essential Criteria

• Registered Nurse (NMC-registered) or equivalent clinical professional qualification.
• Experience at Band 6 level (or equivalent) in a healthcare, custodial, or secure environment.
• Demonstrable experience in clinical governance, quality assurance, or compliance.
• Strong understanding of CQC standards, infection control, safeguarding, and patient safety frameworks.
• Excellent analytical, problem-solving, and organisational skills.
• Proven ability to lead audits, investigations, and improvement projects.
• Exceptional communication, interpersonal, and influencing skills.
• High level of professionalism, discretion, and integrity.
• Commitment to DrPA Secures values and CARE ethos.

Desirable Criteria

• Experience in secure, detention, or prison healthcare settings.
• Knowledge of ISO or other quality management systems.
• Familiarity with Home Office, CQC, or NHS England audit processes.
• Experience in risk management, governance reporting, or clinical incident review panels.
• Qualification in leadership, management, or quality improvement.

General Information
The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.

Benefits
Pension salary scheme available

Employee Assistance Programme (EAP): confidential 24/7 support

Access to perks at work

Disclosure and Barring Service Check & CTC Clearance
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process.

Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.
Shortlisted candidates will be asked for
RTW
,
DBS/CTC
consent and
references
.