Reception/admin Assistant

3 days ago

Telford, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

The BeeU Service provides emotional wellbeing and mental health services for children and young people (ages 0 to 25) in Shropshire, Telford and Wrekin. We are seeking a friendly individual to join our team of administrators supporting our BeeU Mental Health Team(s). Our administration offices are busy places and our clinical teams rely on our team to provide an efficient, effective service to support them in delivering the very best care to our patients.
The post involves contact with patients and their families either face to face or via telephone, so good communication skills are essential. You will handle incoming and outgoing calls and deal with enquiries in an efficient manner as well as carry out reception duties when required.
This role is demanding, but is rewarding as you support this team and the BeeU service as a whole. We would love to hear from you if this role is of interest to you
To accurately maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law.
Maintain strict confidentiality regarding information concerning patients, staff and sensitive Trust Business at all times.
To carry out reception duties including meeting and greeting service users, carers, relatives and visitors, as requested by the Admin Support Supervisor and/or the Admin Team Leader.
Handle incoming and outgoing telephone calls in a polite and efficient manner. Receive and deal with telephone enquiries referring telephone queries to a more senior colleague where appropriate. Taking accurate messages and passing them to the appropriate person in a timely manner.
Prioritise own workload and meet deadlines in order to meet the requirements of the post.
Regular data entry and booking of appointments for service users on the clinical patient administration system, RiO.
By joining Team MPUFT, you will be helping your communities and in return for this, we will support you by
- Supporting your career development and progression.
- Excellent NHS Pension scheme
- Generous maternity, paternity, adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients.
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccination every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
For further information relating to this position please refer to the attached job description and specification.

  • Reception & Admin Apprentice

    3 days ago

    Telford, United Kingdom Landau Ltd Full time

    Job title: _Study Programme Receptionist and Administrator_ Job reference number: 10175 Interview date: _TBC_ Landau is a supported employment and training charity that transform over 800 lives a year across the West Midlands by providing routes to employment, access to learning, social enterprise help and support for personal growth. We are an ever...

  • Reception Administrator

    2 weeks ago

    Telford, United Kingdom Prince Personnel Full time

    Our extremely well established client in Telford has asked us to recruit a new reception administrator to join them on a temp-to-perm basis. The role will be supporting the existing reception administrator as well as picking up administrative tasks for other departments. Full time hours will be Monday-Friday 8:30am/9am - 5pm but my client have also said that...

  • Golf Reception Assistant

    1 week ago

    Telford, United Kingdom Avid Personnel Limited Full time

    **Golf Reception Assistant** required on a **PERMANENT **contract - **PART-TIME** hours - C**OMPETITIVE** package - Do you have experience within a _**Customer Service**_ _or Customer facing role? Do you take pride in your work? Do you like _**multitasking**_? Like learning and developing _**new skills**_? Do you like _**Golf**_? If the answer is yes, then...

  • Admin Assistant

    7 days ago

    Telford, United Kingdom Specsavers Full time

    **Admin Assistant** **Location: Telford** **Hours: full time - weekend working essential** **Salary: Depending on experience** **Experience level: Admin experience is essential for this role** We’re looking for someone to join our team as an Admin Assistant. In this role you will be our customers first point of contact when they call in. You’ll...

  • Seasonal Golf Reception Assistant

    1 week ago

    Telford, United Kingdom Avid Personnel Limited Full time

    **Golf Reception Assistant** required on a **SEASONAL **contract (April to September) - **PART-TIME** hours - C**OMPETITIVE **package - Do you have experience within a _**Customer Service**_ _or Customer facing role? Do you take pride in your work? Do you like _**multitasking**_? Like learning and developing _**new skills**_? Do you like _**Golf**_? If the...

  • Part Time Admin Assistant

    7 days ago

    Telford, United Kingdom Fab-Tech (Telford) Ltd Full time

    **Part time Admin Assistant.** We are a local sheet metal/fabrication company and due to expansion, we are now recruiting a part time admin assistant for sales and purchasing. **Tasks** - Input of sales orders and creation of job packs. - Raising of purchase orders and monitoring of delivery dates. - General admin assistance to include answering telephone,...

  • Admin Assistant

    2 weeks ago

    Telford, United Kingdom Terry Jones Solicitors Full time

    Department: Administration Location: Shropshire, Telford Brand: Terry Jones A great opportunity has arisen for a Legal Assistant / Admin assistant to join our niche law firm based in Telford. The role involves dealing with specialist property matters including First Tier Tribunal work supporting a small team of solicitors and legal executives acting for...

  • Administrative Assistant

    3 days ago

    Telford, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Adult mental health services. Would you enjoy the challenge of working within our Mental Health Admin team? Do you want to make a difference to the experience our mental health service users receive? Do you like to be busy at work, challenged to get things done and able to multitask? Then we have just the...

  • Admin/call Centre Assistant

    2 days ago

    Telford, United Kingdom Specsavers Full time

    **Admin/Call Centre Assistant** **Store: Specsavers Telford** **Salary: between £7.49 to £10.42 per hour, dependent on age + Bonus** **Hours: Full Time - 37.5 hours (Weekend working essential)** **Benefits: Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts** **_ Previous Admin or Call Centre experience required_** At...

  • Admin / Call Centre Assistant - Part Time

    2 weeks ago

    Telford, United Kingdom Specsavers Full time

    **Admin / Call Centre Assistant** **Location: Telford** **Salary: Competitive dependent on experience** **Working hours: Part Time - 3 days per week (Weekend working is essential)** For our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound support behind the scenes - and that’s where you come in. So,...