Admin/call Centre Assistant

2 days ago


Telford, United Kingdom Specsavers Full time

**Admin/Call Centre Assistant**

**Store: Specsavers Telford**

**Salary: between £7.49 to £10.42 per hour, dependent on age + Bonus**

**Hours: Full Time - 37.5 hours (Weekend working essential)**

**Benefits: Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts**

**_ Previous Admin or Call Centre experience required_**

At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Dispensing over the phone
- Triaging patients with eye & health concerns

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click **Apply** as this vacancy will close once we have filled all available places.



  • Telford, United Kingdom Specsavers Full time

    **Admin / Call Centre Assistant** **Location: Telford** **Salary: Competitive dependent on experience** **Working hours: Part Time - 3 days per week (Weekend working is essential)** For our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound support behind the scenes - and that’s where you come in. So,...

  • Senior Call Handler

    2 weeks ago


    Telford, United Kingdom Teldoc Full time

    To assist the Call Centre Leads in the day to day operations. Deputise for the Call Centre Leads during periods of absence. To assist in dealing with the daily queries from Call Handlers, associated Teldoc staff and NHS professionals. To assist the Patient Experience Lead and Call Centre Leads in dealing with complaints and incidents. Ensuring they are...


  • Telford, United Kingdom Specsavers Full time

    **Call Centre Supervisor** **Location: Telford** **Full Time (40 hours) to include Weekend working** **Salary: from £11.00** **_ This role will be based in the call centre and previous optical experience is preferred but not essential._** **_ Previous teamlead or supervisory experience is essential._** At Specsavers, our Call Centre teams are...

  • Admin Assistant

    1 week ago


    Telford, United Kingdom Specsavers Full time

    **Admin Assistant** **Location: Telford** **Hours: full time - weekend working essential** **Salary: Depending on experience** **Experience level: Admin experience is essential for this role** We’re looking for someone to join our team as an Admin Assistant. In this role you will be our customers first point of contact when they call in. You’ll...

  • Call Centre Agent

    6 days ago


    Telford, United Kingdom Orbit Full time

    **Call Centre Agent, Telford, TF3 4NT** **Orbit Credit Service**s on the lookout for **Call Centre Agents** to join our team in Telford, starting on** 9th December 2024 and 20th January 2025** - Salary: from **£24,091** based on experience (on a 40 hrs contract) - Operational Hours: Shifts vary per client Monday to Friday 8am - 8pm. - Saturdays (1 in 3 per...

  • Call Centre Agent

    1 week ago


    Telford, United Kingdom Orbit Full time

    **Call Centre Agent, Telford, TF3 4NT** **Orbit Credit Service**s on the lookout for **Call Centre Agents** to join our team in Telford, starting on** the 10th and 24th March 2025!!** - Salary: from **£24,091** based on experience (on a 40 hrs contract) - Operational Hours: Shifts vary per client Monday to Friday 8am - 8pm. - Saturdays (1 in 3 per...

  • Call Centre Agent

    1 week ago


    Telford, United Kingdom Orbit Full time

    **Call Centre Agent, Telford, TF3 4NT** **Orbit Credit Service**s on the lookout for **Call Centre Agents** to join our team in Telford, starting on** 20th January 2025 and 24th February 2025!!** - Salary: from **£24,091** based on experience (on a 40 hrs contract) - Operational Hours: Shifts vary per client Monday to Friday 8am - 8pm. - Saturdays (1 in 3...


  • Telford, United Kingdom Orbit Full time

    Are you looking for **job satisfaction** from your next role? Do you get a buzz from working in a **customer focused** environment? Do you have good **communication** skills? If you have answered yes, keep reading! **We’re on the lookout for Call Centre Specialists to join our team in Orbit.** **The role is based in our Telford Office, TF3 4NT** As a...

  • Call Centre Agent

    4 days ago


    Telford, United Kingdom Orbit Full time

    If you’re currently working in Customer Service or as a Call Centre Agent, or are interested in looking for your next opportunity in Telford, we may just have what you’re looking for! We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at...

  • Call Centre Agent

    1 week ago


    Telford, United Kingdom DLC Full time

    **Call Centre Agent, Telford, TF3 4NT** dlc are currently looking to grow our team of **Call Centre Agents**within our** Telford**office, starting **6th October 2025.** We are looking for **team players** who match our enthusiasm, work ethic and our outlook to 5-star customer service. As a** Call Centre Agent at dlc** you will: - Handle inbound and...