Service Desk Analyst
2 weeks ago
Our client are seeking an IT Service Desk Analyst to join their team to provide 1st Line support on an initial 6 month contract. - Manage IT incidents and Service Requests through to resolution within agreed target timeframes.? - Capture and update call information to a high standard within the IT Service Desk system.? - Uphold excellent customer service skills with enthusiasm and energy. - Offer technical support and knowledge in and around the team. - Create, maintain, review and share knowledge documentation.? - Build strong working relationships.? - Soft skills encompassing resilience and empathy. - Contribute to and partake in high priority incident management activities. - Configuration, packaging, and distribution of IT equipment to customers. - Data updates to key system information. - Support the delivery of continuous improvement and innovation for the IT Service Desk.? - Support the management of the IT Service Desk Team with other queries as required.? Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We providetechnical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the worldtoday. We will never send your CV without your permission.
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Service Desk Analyst
3 days ago
Southampton, United Kingdom Henderson Scott Full timeService Desk Analyst - Platform Control - Media & Streaming Content solutions - Helpdesk Support -Exceptional training - career investment - excellent salary and benefits package Do you thrive on problem solving and fixing technical issues on state of the art Media & Streaming products and platform solutions, used by millions of customers across the UK? Do...
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First Line Support
3 weeks ago
Southampton, United Kingdom Method-Resourcing Full time1st Line Support Analyst - 12-Month FTC (Likely to Go Permanent)Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week)We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed-term contract with a strong likelihood of becoming permanent.What you'll be...
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First Line Support
3 weeks ago
Southampton, United Kingdom Method Resourcing Full time1st Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed-term contract with a strong likelihood of becoming permanent. What you'll be doing...
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First Line Support/Service Desk Analyst
3 weeks ago
Southampton, United Kingdom Method Resourcing Solutions Ltd Full time1st Line Support Analyst - 12-Month FTC (Likely to Go Permanent)Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week)We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed-term contract with a strong likelihood of becoming permanent.What you'll be...
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Service Desk Analyst
2 weeks ago
Southampton, Southampton, United Kingdom Blake Morgan LLP Full time £25,000 - £35,000 per yearWe have an immediate opening for a IT Field Service Analyst within our Southampton office for an initial 6 month fixed-term contract. Suitable applicants should have previous experience providing 2nd line IT support within a professional services business, with strong foundation skills across the End-User Computer environment.The successful applicant will be...
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Service Desk Manager
3 weeks ago
Southampton, United Kingdom Sterling Bridge Full timeRole: Service Desk ManagerLocation: Fully Remote (Southampton-Based MSP)Salary: £40,000 - £50,000Leading MSP | Fully Remote | Lead & Develop a High-Performing Technical TeamWere partnered with one of Southamptons most forward-thinking MSPs, recognised for delivering outstanding managed services, cloud, and infrastructure solutions across the UK. Theyre now...
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Systems Analyst
3 days ago
Southampton, United Kingdom Pearson Carter Full time**Systems Analyst - Hybrid - £35,000.** Pearson Carter are currently working with a Top End User who specialize in providing corporate and funds services. They are currently in search of someone to play the role as their Systems Analyst. This role will involve working closely with their ClientApplications Team to help provide general user...
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Service Desk Advisor
3 days ago
Southampton, United Kingdom Carnival UK Full timeWe recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you. We work flexibly and will help you to find a healthy balance...
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First Line Support
3 weeks ago
Southampton, United Kingdom Method-Resourcing Full timeJob Description1st Line Support Analyst - 12-Month FTC (Likely to Go Permanent)Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week)We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed-term contract with a strong likelihood of becoming permanent.What...
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2nd Line
1 week ago
Southampton, United Kingdom Mexa Solutions LTD Full time2nd Line / 3rd line Application Support Analyst required for a leading and rapidly growing technology organisation in Southampton. This role will be home based, but you must be local to Southampton for being on-call (1 week in 5). 2nd Line / 3rd line Application Support Analyst HOME BASED / travel to Southampton when called out (on call 1 in 5...
