Customer Service

7 days ago


Blackpool, United Kingdom Blackpool Boiler Installations Ltd Full time

**Full-Time Service & Sales Coordinator - Heating & Renewables Business (Blackpool)£23,800 - £26,000 DOE | Monday to Friday, 8:30am-5:00pm | 37.5 hours per week | Permanent**

**About Us**

Blackpool Boiler Installations Cooling & Renewables is the **most 5-star reviewed heating company in the North West** and winner of multiple customer service awards.
We’re expanding our team and now looking for a confident, organised **Service & Sales Coordinator** to join our Blackpool HQ on a part-time basis.

This is a fantastic opportunity for someone who enjoys a busy, structured environment — dealing with customers, engineers, and suppliers while helping the business maximise its service and sales potential.

**The Role**

You’ll be the first point of contact for customers, engineers, and suppliers each morning.
Your role will include:

- Confidently making outbound follow-up and sales calls
- Booking jobs and managing engineer diaries using modern cloud-based systems
- Logging information accurately in Google Docs, Sheets, and CRM software
- Supporting quotes, materials orders, and daily job progress updates
- Ensuring every customer receives prompt, professional communication

**About You**

We’re looking for someone who is:

- **Organised, confident, and calm under pressure**:

- Excellent on the phone with **strong communication skills**:

- Comfortable with **Google Sheets, Docs and cloud-based systems**:

- **Quick to learn new software and processes**:

- Motivated by helping customers and **contributing to sales growth**:

- Able to work independently and as part of a close team
- Not fixed on part time and passionate to accommodate more hours in the future to support business requirements
- Responsible and accountable and to go the extra mile even if it means extra hours or skills outside of your usual contract or job title

Experience in a heating, construction or service-based business is ideal, but not essential for the right person with the right attitude.

**What We Offer**

Competitive pay (DOE)
37.5 hours per week (Mon-Fri, 8:30am-5pm)
28 days holiday (inc bank holidays) + your birthday off
Ongoing training and career development
A friendly, professional, fast-growing local business where you’ll be valued and supported

**Job Type**: Part-time

Pay: £23,800.00-£26,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Referral programme
- Store discount

Application question(s):

- Live within 20-25 minutes of Blackpool FY4
- Have key experience in similar roles

Work Location: In person



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