Office Administrator

7 days ago

London, United Kingdom Service Graphics Full time

**Role Purpose**:
Service Graphics are looking for an Office Administrator to support the daily administration activities of the business, as well as any other additional duties to support our clients.

**Main Accountabilities**:

- Support day-to-day business operations and processes
- Respond to client enquiries in a timely and professional manner
- Distribute enquiries throughout the branch network
- Help to on-board new clients and ensure ongoing client success
- Create and manage reporting on client enquiries
- To deliver work on time and to a high standard as agreed.
- To understand and adhere to the Company work processes, procedures, and policies
- Develop, maintain, and update and understand the branch network and suite of products and services the business provides in order to deliver the best product and service to the client.
- Flexible approach to work to meet deadlines
- Ability to work calmly and effectively when under pressure of tight deadlines
- Deliver ad-hoc duties as reasonably required by the manager
- Highlight any Health and Safety issues to the site lead and management teams as required

**Essential Competencies and Behaviours**
- Effective and appropriate communication style
- Always demonstrate an approachable and helpful manner
- Diplomacy, integrity, and professionalism when dealing with the public, customers and colleagues
- Works well within a team
- Ability to multitask
- Ability to plan and organise workload
- The confidence and ability to work on own initiative
- Ability to listen, understand, make suggestions, and interpret requirements of customers and colleagues
- Excellent organisation skills, a methodical working style and high attention to detail
- Proactive and self-motivated whilst being able to work multiple deadlines for various clients, whilst working under pressure
- Flexibility to support the business with overtime, when necessary. Overtime is paid.

**General Skills**
- Be competent and confident in Microsoft programmes
- Comfortable with using shared folders to transport files.
- Maintain high standards of housekeeping

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.

We’re proud to be an Equal Opportunity employer. Service Graphics are committed to ensuring staff are treated fairly and feel they belong, by creating a kind and inclusive environment. We’re big on equity of opportunity, removing all barriers such as discrimination.

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance

Schedule:

- Monday to Friday

**Experience**:

- Adminstration: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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