Patient Admin Coordinator

2 weeks ago

London, United Kingdom Cleveland Clinic London Full time

**Who are we?**

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 65,000 caregivers worldwide and continue to drive innovation in healthcare.

We opened our first healthcare facility in London in 2021 and our 184 bed hospital is now currently open. With over 100 years of history, our “Patients First” philosophy will be at the heart of Cleveland Clinic London and the goal of our team is to create an environment that continues to delivers world-class clinical care.

We are a consultant-led global healthcare organisation that attracts the best clinicians in their respective fields. Everything we do is supported with research, medical education, technology and leadership at all levels. We will provide comprehensive medical and surgical services, with a special focus on Heart, Vascular & Thoracic, Digestive Disease, Neurosciences, and Orthopaedics, as well as other clinical areas.

**What are we looking for?**

The Patient Coordinator will work collaboratively with the Medical Secretary Team and provide administrative support of the highest quality to consultants, performing a variety of duties to support consultants such as handling telephone calls, liaising with patients, scheduling and dealing with all related correspondence. The role will also require effective and sensitive communication with patients to provide a world class service and patient experience.

**What we need from you**:

- Medical administration
- Experience working in a healthcare setting
- Experience working in a private healthcare setting is desirable
- Experience of using Electronic Medical Records Systems is essential
- Experience of private practice management software is desirable

**What we can offer you?**

***We are offering an array of benefits to compliment working for a not-for-profit market leader, some of our benefits include:

- 25 days Annual leave plus 8 days Bank holiday a year
- Auto-Enrolment of 5% pension - Cleveland contribute 10% through Salary Exchange
- Private Medical Insurance and Private Dental Insurance
- Life Assurance
- Discounted gym facilities in our Admin Office Building
- Employee Assistance Programme
- Seasonal Ticket Loans

**Please see Important Information below**:
**Disclosure and Barring Service (DBS) Check**

**“Let’s deliver World Class care together”**
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

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