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Administrator
2 weeks ago
**Administrator needed in Colwyn Bay, £11.97ph **PAYE - Reference: 351466**
1. To carry out the transactional administrative elements, which would comprise but not exclusive to training, rota and annual leave enquiries, in a timely and accurate manner.
2. To maintain and update the IT systems and records.
3. Ensure all relevant records are updated, maintained and secure, complying with obligations under relevant legislation and organisational policy and highlight any discrepancies.
4. Administer and ensure the accuracy of Resource Management Unit information on the team files, intranet, and updating with basic guidance where required.
5. To deal with internal and external general enquiries efficiently and effectively and direct individuals to the relevant documentation if appropriate e.g. policies, procedures.
6. Assess and escalate any enquiries to the relevant level if required.
7. Ensure queries and requests from customers are responded to efficiently, accurately and in accordance with the client policy and procedural framework and agreed service standards.
9. Co-ordinate appointments, meetings and events and ensure attendance of relevant personnel.
10. To assist planners in the allocation of training.
11. To attend and participate in Resource Management Unit’s team meetings as directed
12. To maintain and run various reports in order to support the work of the Planners and Force Resource Manager.
13. To provide general administrative support as directed by the Deputy Force Resource Manager
14. To prepare, collate and distribute documents as required.
15. To provide administrative assistance on ad hoc projects as directed.
16. To contribute and give feedback on business processes and the ongoing review thereof.
17. To ensure performance monitoring information is collected and collated.
18. To support the effective implementation of quality standards, Service Level Agreement and Key Performance Indicators.
19. In conjunction with the Deputy Force Resource Manager, be pro-active in developing own skills and abilities in accordance with the requirements for the role and associated development plan, in order to become an effective team member.
20. To comply with Policies on Staff Development, Diversity & Fairness, Health & Safety, Data Protection and Information Security and in accordance with Force Guidance documents and protocols.
21. Any other duties as directed by a Supervisory Officer commensurate with the post and salary grading.
**This is a full time role on a temporary basis.**
**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
