Customer Service Administrator

21 hours ago


Colne, United Kingdom Tailor Made LTD Full time

**Role: Customer Service Administrator**
**Location: Colne**

**Salary: up to £25,000 per annum**

**Hours: Mon - Fri 9am
- 5:30pm**

Tailor Made are excited to be working with a well-established, dynamic distributor of
They are seeking an Internal Sales team member who possesses the following skills and qualifications.

**The Role**:
¨ Ensuring all information in inputted on the system

¨ Resolving customer complaints and queries

¨ Assistant in any technical questions where needed

¨ Providing sales quotes for potential clients and processing sales orders

¨ Chasing feedback from clients regarding quotes

¨ Gain the trust and respect of existing clients through effective communication and administration

¨ Hitting monthly/yearly individual and team targets

¨ Finding new business opportunities from existing customers

**About you**:
¨ Prior experience in customer service is essential

¨ Exceptional communication, problem-solving, and relationship-building skills.

¨ A personable phone demeanour with a knack for empathetic customer interactions.

¨ Proactive and motivated with a sense of humour, fostering a positive team environment.

¨ Collaborative mindset with strong computer proficiency, including experience with office software and CRMs.

For more information, contact Charlotte Sinar

By submitting your CV to Tailor Made Sourcing Ltd you are consenting to Tailor Made Sourcing Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Tailor Made Sourcing Ltd to work seek on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment.

Pay: Up to £25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Work Location: In person

Reference ID: Itral


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