Head of Supply Chain Merchandising

**Career Profile**

**Job Title**:Head of Merchandising Supply Chain

**Department**:Merchandising

**Location**:Leeds with some travel

**Report To**:Merchandising Director

**Reporting Line**:Merchandising administrative team

**About the Role**

Being the functional expert for the Merchandising team and actively seeking to solve issues and present solutions to the Merchandising Director. You will be able to prioritise opportunities ensuring actions with the biggest value get completed first and drive this behaviour throughout your team.

**Technical Requirements**
- Drive improved performance and customer experience through exceptional stock management.
- Manage a small team, monitoring performance and setting KPIs to develop a high performing team.
- Plan workloads across the team in conjunction with the Merch Timeline document
- Help develop and implement new strategies on sell through rates to minimise markdown without compromising cash margin.
- Ensure a great customer experience through delivery of Merchandising milestones within the Critical Path. Resolving issues through supplier/stakeholder liaison to achieve on time launches.
- Manage all the product system set ups with total accuracy and subsequent checks of all catalogue pages and product web set ups.
- Control and manage costs relating to supply chain including freight forwarding/ documentation.
- Oversee all purchase order placement, timely delivery schedules, stock receipts, stock adjustments, retail replenishment.
- Merchandising of product additions and deletions and managing seasonal capacity planning.
- Track availability across core/continuity product styles to ensure these are never out of stock or challenge life cycle.
- Provide visibility of Back Orders to the wider business and planned clearing dates.
- Price list management of new/in season and Markdown
- Responsible for ensuring all promotional and markdown activity is communicated to key stakeholders in a timely fashion and launches on time
- Multibuy / deal management.
- Retail replenishment/ stock adjustment and transfers.
- Regular liaison with suppliers
- Due diligence of supply chain.
- Maintaining an in-depth knowledge of your professional areas including changes in legislation and ongoing developments which may affect the business.

**About You**

**Experience**

You will be a self-starter, driving best practice and process enhancement for the Merchandising department. You must be an active problem solver who can lead a team and raise the profile of Merchandising within the business.

**Your stakeholders**

You will be expected to work across the business, communicating with the Buying and Merchandising teams and ensuring that the Merchandising administrative team are operating effectively. You will work closely with the Merchandising Director and Head of Planning in ensuring the overall objectives of the Merchandising department are met in a timely and efficient manner.

**Knowledge, skills and behaviours**

We expect all of our employees to demonstrate a core set of knowledge, skills and behaviours appropriate to their role:
Knowledge
- The Joe Browns strategy, vision and values, the customer journey
- Understand how your team and your role adds value and interacts with the rest of the business at a strategic level
- Current technical, legal and compliance obligations relating to your work and industry
- Awareness of the internal and external factors that may affect the business and your role and understand how to mitigate
- Strategic sustainability awareness

**Skills**:

- **Communication;** motivation and development of others, persuasion and influencing skills, flexibility, collaboration,and communication at all levels.
- **Self-Management; **organised, able to manage own and other time, problem solver, ability to delegate appropriately, holds self and other accountable.
- **People management**; absence management, effective recruitment and retention, coaching and mentoring, performance management and employee development, conflict management in line with the business standards.
- **People Leadership skills;** autonomy, resilience, active listening, consistency, emotionally intelligent, self
- assured, calm under pressure, situational leader.
- **Courageous, Authentic and Visionary Leadership;** Values driven, inspirational, positive influencer, coach.
- **Critical thinking; **forward thinking, advocacy, creativity and innovation, anticipative, project management skills, constructively challenging approach.
- **Change agent; **calculated risk taker, diverse thinker, innovative, negotiation skills, future orientated, curious, continuous improvement approach, change advocate.
- **Business Acumen; **understand and contribute to the business and departmental strategy, be results orientated, politically aware both internally and externally, budget management.

Behaviours
- **Integrity; **honesty, dependability, trustworthy, ethical, fair and inclusive
- **Passionate**; e