Fleet Administration Executive

**Fleet Administrative Executive**

**Milton Keynes - Hybrid Working**

**Monday - Friday**

**£24,000k**

Are you ready to step into a role where every day brings new challenges and opportunities for growth? As a key member of our team, you'll be the linchpin in our fleet management operations, handling inbound enquiries, generating quotes, and ensuring seamless coordination from order to delivery. If you're a highly organized individual with a knack for navigating complex data and communicating effectively, this role is tailor-made for you

**About Us**

Formed in 2003, ROI has grown to over 350 employees. We pride ourselves on being a fantastic place to work and have excellent career progression prospects; Most of our first-line managers have been promoted from within the business. Your will join an established business with a history of staff retention, progression, training, and community.

**What will you be doing?**
- Answering inbound fleet enquiries.
- Generating quotes and orders adhering to our clients’ processes.
- Analysis and reporting of large amounts of customer data using Excel.
- Following up through the registration process to vehicle delivery.
- Updating the database with changes to customer details / actions / order progress etc.
- Ensuring customer files are managed and organised effectively.
- Processing vehicle orders.
- Liaising with the end customer and other departments as required.
- Managing customers and stakeholders’ expectations.
- Adherence to relevant legislative and compliance regulations.
- Preparing reports for internal use and for customers/retailers.

**Experience needed**
- Highly skilled administrators with a keen eye for detail.
- Organised, self-motivated people with a strong sense of personal accountability.
- Strong IT skills: any experience of using CRM/Database systems is advantageous, as is proficiency in Excel.
- Excellent organisational skills and a task-focused mindset.
- Excellent telephone manner.

**Benefits**
- Health and Wellbeing Allowance - You can claim back up to £500 a year, for services or items such as gym memberships, sports and equipment and a range of thing to help you stay active.
- Continuous Training and Development - We offer comprehensive inhouse training along with development to help you progress within the business.
- Social and charity activity days and events - Each year we celebrate and support both social and charity days, offering a chance for the community of ROI to mix with the wider business family.
- The role allows you to work from home, but you will be required to work from the office regularly depending on operational or client needs (you will be provided with all the necessary equipment and training).
- 22 days holiday (Plus bank holidays) with 3 flexidays after one year’s service and further increases after three, seven and ten years.
- A day off on your birthday and a voucher to treat yourself to something nice.

**Why should you work for ROI?**

ROI is a market-leading business employing over three hundred people across five offices. We are a sales support agency with an impressive client base including some of the most recognisable automotive brands. We have an excellent history of innovation, and you will find that our approach will give you excellent support and career development. We are proud to be accredited with both Investors in People and ISO27001 - this is highly unusual in our sector. All our staff are put through a comprehensive training academy for the development of their skills. You will be: Supported by a skilled and enthusiastic management team. Given genuine opportunities for career progression and enrichment - there are many career avenues within the business from this entry point into the company.

**If you're ready to embark on an exciting career journey with us, hit 'APPLY' today Don't forget to include your CV, and our recruitment team will reach out to you soon. Let's make magic together at ROI