Sales Order Administrator

Company Overview- Group/DivisionKLA is well known for its high-performing business model which routinely produces significant profit margins and revenue. Key to supporting KLA business is the finance team that partners with corporate and global business organizations to provide expertise and guidance for developing and executing sound business models and practices. The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information, distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services, such as financial planning, corporate accounting, tax, industry analysis and benchmarking, internal audits, SEC reporting and merger and acquisition support.

Job Description/Preferred Qualifications

The Finance organization consists of operations and corporate finance teams. The operations finance team influences business decisions by gathering the best available operations information, distilling it and making recommendations to our management team on the best course of action. The corporate team provides a broad range of services, such as financial planning, corporate accounting, tax, industry analysis and benchmarking, internal audits, SEC reporting and merger and acquisition support.

Our Order Administration team resides within the Corporate Financial organization and is responsible for the timely and accurate booking and processing of customer received orders. The team works with Sales, Finance, Manufacturing, Marketing and Service organizations to ensure complete delivery of the required products and services offered by KLA

Job Description

Performing all order administration responsibilities for assigned division(s), territories, Field Sales offices, or designated customers using related system and personnel resources. Handling sales order processing and data coordination for new purchase orders (POs) and change-order submissions, returns, and overall backlog management. Collaborating with field and factory Teams including Field Sales (Account Management and Sales Administrators), Division Slot Planning, Configuration Analysts, Trade Services, Shipping, Finance (Corporate and Division), as well as Divisional Marketing and Sales. May be assigned special projects or tasks by OA management.

In this role you will:

- Receive orders submissions for new PO's, order changes, adjustments, and cancellations directly from both Field Sales and Product Division Teams. Achieve and maintain rapport with internal and external customers and work to provide them with the best possible service.
- Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Providing solutions within generally defined practices and policies in selecting methods and techniques.
- Retrieve customer submission information, build, create and handle sales order activity and order status in a timely fashion. Ensure data integrity through complete entries and accurate codes for retrieval by other KLA personnel.
- Follow up on inquires by others for status information based on the most recent submissions to Corporate Sales Operations (CSO). Perform entry follow-up through order entry review using standard and custom reports to ensure order accuracy.
- Work with Master Database Manager and Finance to facilitate the Customer entry setup for orders for new customers.
- Review submission documents to include but not limited to: customer POs and change-orders, related documents, agreements, and supporting documentation to ensure compliance with Corporate Systems Booking Policy while maintaining complete and accurate backlog representation.
- May provide assistance to manager as needed in areas such as new hire interviewing, OA training of new or existing employees or other department Teams, new system/process testing, and representation in assigned meetings including weekly divisional meetings pertaining to order status

We are looking for someone who:

- Is willing and a fast learner for additional and changing databases required to support processing activities at KLA (i.e.: quotation/order summaries, electronic data storage, and other sales-support systems as needed).
- Demonstrates a strong teammate demeanor.
- Can provide concentrated support and work dedication during peak activities, such as at the end of corporate fiscal periods.
- Is fully aware (based experience and in-house training) of all order-related export requirements for international orders including Letters-of-Credit, VAT Tax issues, and Incoterms.
- Can help in training of others on current, or modified, process review through prepared presentation sessions based on OA Manager assignment or approval.
- Has knowledge of SAP Sales Module.
- Shows good communication and telephone skills to relate and resolve specific order issues with an ab