Sales Administrator

3 days ago

Newport, United Kingdom Holiday Inn Newport; South Wales Full time

**About us**

**We strive to be the Hotel that Guests Love**

People that work at the Holiday Inn Newport are very special indeed

We want to recruit the best, engage and retain talented people like you, who love what they do, have a positive outlook, and are committed to delighting our guests to achieve our company’s success and delivering True hospitality for everyone.

Everyone that works at the Holiday Inn Newport should have the will to be the best

Working in a fast-paced, multi-tasking and rewarding environment; you will have the opportunity to learn, grow and develop in different aspects of the hospitality industry. You will be provided with challenging and meaningful goals as well as regular support to succeed in your role.

As a Team member at the Holliday Inn Newport, you will take ownership and responsibility in your daily work You will be a credible and trusted member, who acts with integrity, follows industry guidelines and brand standards.

We are a family-owned business with very close bonds between each other, where teamwork and collaboration are key. As soon as you join our team, you become a member of our work family.

We celebrate differences in our people, and we promote shared knowledge and experiences. Everyone brings a unique perspective, and we encourage you to treat others the way you would like to be treated.

**Senior Sales Administrator**

We are looking for an experienced Senior Sales Administrator to support the sales function in our busy Hotel sales office. The role is fast paced dealing with guest requests, and liaising with the internal departments to communicate guest needs.

**Key Tasks**
- Day to day liaison with customer contacts, confirming accommodation requirements, lead times, dealing with queries and managing expectations.
- Liaising internally with your colleagues regarding customer requirements
- Overseeing the hotel booking portal
- Answering incoming calls and making guest reservations
- Other general office and admin duties as required.

**Keys Skills you will need.**
- Personable - you must be able to build relationships with internal and external customers.
- Strong IT skills - Excel & Word,
- Excellent telephone manner
- Strong administration skills
- Attention to detail.
- A minimum of 2 years administration experience

**Company Benefits**

Salary range £22k - £25k depending on experience.
- 28 days annual leave
- Workplace pension
- Staff car parking
- Meals on duty
- Uniform provided.
- Staff discount at over 5,500 IHG hotels worldwide

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Newport: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 2 years (required)
- administration: 2 years (required)

Work Location: In person

Reference ID: Sales Admin

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