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Sales Administrator

2 weeks ago

Newport, United Kingdom Platform Resourcing Full time

You must have strong communication skills with excellent customer service abilities, being able to liaise comfortably with customers whilst taking details efficiently in order to process orders.

**Benefits of the Sales Administrator role**:

- Salary of up to £23,500
- Monday - Friday either 8-4:30 or 8:30-5
- Office based from Newport, Reevesland Industrial Estate
- 25 days holiday plus bank holiday
- Health care after 5 years
- Free car parking
- Pension and Life assurance after 2 years
- Comprehensive training and development packages

**Duties and Responsibilities**
- Effectively manage customer enquiries about products and prices and order requests
- Field and log and customer concerns/complaints
- Answer queries regarding orders and products, relating to lead times, delays, prices etc.
- Process customer orders checking all relevant data is added for order input
- Contact customers where information not clear or missing on orders
- Liaise with dispatch department to resolve delivery issues
- Liaise with customers regarding delays due to manufacture/stock
- Carry out general administration duties as required

**What we're looking for in the sales administrator role**
- Experience within a manufacturing, engineering, or construction environment in an office-based role is beneficial but not essential
- Experience in Order processing, sales administration is preferred but not essential
- Great attention to detail and experienced in accurate data entry
- Professional telephone manner
- IT literate
- Organised, systematic and precise

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Platform Resourcing are advertising this vacancy and are acting as an employment agency