Service Desk Coordinator

5 days ago

Bishop's Stortford, United Kingdom DMG Delta Ltd Full time

**Do you have scheduling experience?**

**Do you come from a building services background?**

**DMG Delta Ltd **is a well-established and growing organisation within the HVAC industry, providing first class planned and reactive maintenance services across Greater London and the Home Counties area.

We are looking for a Service Desk Coordinator to schedule our team of 29 engineers and to assist with general administrative tasks such as sub contractors and invoicing.

**Benefits**:

- **Annual leave**: 25 days plus 8 Bank Holidays
- **Sick pay**: Generous sickness and accident insurance
- **Loyalty Bonus**: After two years’ service
- **Christmas Bonus**: After two years’ service
- **Life Assurance**: x2 your annual salary
- **Wellness**: Via our Employee Assistance Programmewe offer immediate access to a private GP plus confidential telephone counselling that operates 24 hours a day, 365 days a year
- Free gym and spa on site
- Free tennis court facilities
- **Eye Care**: Annual eye checks will be reimbursed
- **Reward & Recognition**: We recognise that employees have gone the extra mile via Employee of the quarter and a managers incentive scheme.
- **Personal Development**: Training Academy/ Mentor initiative
- Company events
- Pleasant rural location and onsite parking
- Bring your dog to work day

**The role**:

- **Hours**: 8 am - 5 pm Monday - Friday (40 hours per week)
- **Contract**: Full time permanent
- **Head office**: Stansted
- **Reporting to**: Operations Manager

**The Requirements**:

- Scheduling experience
- Previous office experience working for service provider in customer facing role would be an advantage
- Previous experience within building services company would be an advantage
- Reliable, excellent time keeping
- Good communication skills
- Good organisational skills
- Good general IT skills (Microsoft Excel/Word/Outlook)

**To Apply**:
**Job Types**: Full-time, Permanent

Pay: Up to £28,000.00 per year

Additional pay:

- Loyalty bonus

**Benefits**:

- Company events
- Company pension
- Gym membership
- Life insurance
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Bishop's Stortford, Hertfordshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- building services: 1 year (preferred)
- engineer scheduling: 1 year (preferred)
- Administrative: 1 year (required)

Licence/Certification:

- driving (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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